Hi all. We've been playing a silly little game with my wife lately: we send each other messages about some topic we never talk about and then wait for ads related to our conversation to start showing up in Instagram. As of the last month, they never fail to show up.
Please keep in mind that this is a conversation between two "personal" accounts, no business accounts involved. More so, we haven't accepted the new terms of use that "allowed" WhatsApp to access messages between personal accounts and business accounts.
Is WhatsApp scanning personal messages to target their ads as we are noticing? Weren't WhatsApp messages end to end encrypted? Is this a violation of their Terms of Use or am I missing something silly?
Here is how I think you could design a more robust (but less fun) experiment:
- Come up with a bunch of topics, write them down on slips of paper, put the paper into a hat
- Each Monday, draw three topics from the hat, send some WhatsApp messages about the first, Messenger messages about the second, and don’t discuss the third. Don’t put the topics back in the hat.
- If you see any ads relating to one of the topics, screenshot them and save screenshots to eg your computer with a bit of the topic
- Separately, record which topic went to which platform
- After doing this for a while, go through the screenshots and (each of you and your wife or ideally other people) give a rating for how well the ad matches the topic. To avoid bias, you shouldn’t know which app saw the topic.
- Now work out average ratings / the distribution across the three products (WhatsApp vs Messenger vs none) and compare