On: Lockitron Announces the $99 Bolt, a Deadbolt You C...

[bcj]

Even with key match, this is a fundamentally different product.

With the original Lockitron, a renter could just install it wherever they were currently staying. With the Bolt, the renter has to get permission to install a new deadbolt and has to get a new key pattern each time.

[notatoad → bcj]

yes, it's a fundamentally different product. and that should be a reminder why backing something on kickstarter is not the same as purchasing a product. You made a bet that they would send you the product you wanted. You lost that bet.

[mikeash → notatoad]

I'm in this boat and Kickstarter was never involved. I placed a bog-standard pre-order through their web site.

[bcj → notatoad]

Agreed. Half the reason I've kept my pre-order was as a reminder.

[CHY872 → notatoad]

Nope, not under Kickstarter rules. If a company offers items as rewards, it has a contractual obligation to provide those items.

[davefp → CHY872]

Lockitron wasn't funded on Kickstarter. They built their own self-hosted solution, called selfstarter: http://www.selfstarter.us/

[notatoad → CHY872]

do you have a link to that rule? i don't see it on their site, only this: https://www.kickstarter.com/rules

this:https://www.kickstarter.com/help/faq/kickstarter+basics#faq_...

and this: https://www.kickstarter.com/help/faq/kickstarter+basics#faq_...

all of which seem to pretty clearly say you might not get what you think you paid for.

[maxerickson → notatoad]

https://www.kickstarter.com/terms-of-use#section4

There's a bunch of soft language, but it ends with If they’re unable to satisfy the terms of this agreement, they may be subject to legal action by backers.

But as davefp already pointed out, Kickstarter isn't relevant here.