No, I'm going to trash his parents for raising a spoiled brat. Let me reiterate, this is temporary, this will pass, it will be back to normal before this kids Christmas Break is over.
Does it suck? Yes, but the parents should not tolerate this behavior. They just spent a considerable amount of money on this kid's Christmas and he cries because he has to wait 1-2 days??? Sounds like he isn't old enough to own an Xbox One to me....
Consumers shouldn't have to tolerate paying that kind of money for something that is largely crippled during service outages on the biggest holiday in the world due to something as easily achievable as a DDoS attack. It's a big problem that could translate to almost any "connected" service.
In an ideal world they shouldn't but this world is far from ideal. There is no silver bullet to DDOS attacks, if there were you can bet companies would be using it.
