Uber is not being banned just because of this rape incident. Uber did not following Indian laws & Delhi transport regulations, and operated illegally under the radar. Before this incident, Delhi Government was not aware about how Uber operated. This incident prompted Indian authorities to investigate the operations of Uber.
Uber's stance is that we are not a taxi company, we are an app company; so we do not need to follow transportation laws.
Uber is so secretive in India that the only way users can contact Uber is through Twitter. They don't provide any phone number, email or address. Moreover, Delhi police had to struggle to get in touch with Uber. They called an Uber cab using the App, and asked the driver to take them to Uber's office. When they reached office, it was almost empty. There was nobody who had any information about what is going on.
Uber claims they have a driver screening process, but it seems they skip through the due diligence process in India to save few bucks.
Criteria for drivers to pass through Uber’s screening, going back seven years:
- No DUI or other drug related driving violations or severe infractions*
- No Hit and Runs
- No fatal accidents
- No history of reckless driving
- No violent crimes
- No sexual offenses
- No gun related violations
- No resisting/evading arrest
- No driving without insurance or suspended license charge in the past 3 years
Unfortunately, Uber does not perform this due diligence while recruiting drivers in India. The alleged driver had previously served 7 months in prison for rape charges, that didn't stop Uber from recruiting him.
Of 706 reported rape cases, 1 lead to an actual conviction. So you have an under-reported category of crime which is irregularly prosecuted. There's obvious ethical issues with denying jobs to people based on accusation rather than conviction, but in a society with a broken justice system surrounding that, there's ethical dilemmas no matter how you slice it. There's also a serious question about how you rate the ethical utility of someone not being able to get a job in a specific area, versus possible endangerment of someone's life.
> there's ethical dilemmas no matter how you slice it
You're exactly right. So the question becomes, "Is it better to disqualify applicants based on accusation alone, knowing that you'll disqualify some number of innocent people, or is it better to screen on convictions alone, knowing that you could possibly not screen out some guilty folks you otherwise would?"
It might also be illegal to deny employment to people just because they are accused of something and not convicted. Indian law assumes the culprit is innocent till proven otherwise.
Indian law takes infinite years to resolve a case. 1 year to actually frame charges, 10 years in lower court and 10 years in upper courts.
Absolutely, the question presupposes it's even up to the hiring company to make the distinction and that it hasn't already been made for them by the law.
On the question of 'is it better to exclude non-rapists than include rapists', especially in the case of claiming that their service is safer than taxis (which they do all the time, unless someone points to a counterexample at which point they disclaim all responsibility): I would say yes.
Is it legal to discriminate against employees who've been accused but not convicted of a crime? Well, no.
Is anything else Uber is doing in India legal? No.
So… if they're breaking the law anyway, plus making sure to hide everything they do, including basic contact information, from anyone who might need to contact the company (to the extent that the government themselves had to hire a driver just to get in touch with someone), I feel like denying employment to someone convicted of a violent sexual assault would probably be the least unethical thing going on with Uber in India.
I think it's better to quantify it and change the question to 'Is it better to include X non-rapists and Y rapists than to exclude X non-rapists and Y rapists.'
'Is it better to include into the set of Uber drivers, 10 non-rapists and 1 rapists or to exclude 10 non-rapists and 1 rapists.'
Probably the latter.
'Is it better to include, into the set of NYC residents, 5 million non-rapists and 3 rapists than to exclude 5 million non-rapists and 3 rapists.'
Screening on convictions alone may be more profitable in the short term but in the long run, as the article here shows, it may end up costing you much more.
You can go better than "accusation". Anyone could accuse anyone of anything. But you could set the bar in the middle with "arrested", which is half way between "accusation" and "conviction".
If on a sliding scale "conviction" is a 100 and "accusation" is a 20, "arrested" falls somewhere between 18 and 22.
Unfortunately there really is no middle ground. You can't point to an event and say that you're __% certain that the accusation is true. So again it boils down to whether you base the decision off of accusations or convictions alone.
As someone stated elsewhere it's not just an ethical decision, either. Economics should play at least a minor role in the decision-making process.
Yes the accuser told the police, and the police thought there was suffecient reason to arrest the accused. That's the important difference. Sometimes the police are told, and they interview the accused and don't arrest them. Sometimes they do. The police are (in theory) supposed to have standards for who they arrest.
In the experience of my friends with regards to sexual assaults in North America, there's a substantial gap between 'accuser told the police' and 'arrested'. I can't imagine it would be any closer of a gap in India.
Is it? I was accused of a robbery when i was a teenager. I was arrested on another kids claim that i had broken into his garage. No supporting evidence, no other testimony. The charges were dropped, but I was cuffed and taken in.
I would just like to point out, that the crimes aren't necessarily under-reported (i.e. 706 reported), rather, there was not enough evidence to convict.
I would still argue that there is a high amount of under-reporting because people are embarrassed, just want to put it behind them, etc. However, I also feel a large number of the reported cases are skewed due to angry ex-girlfriends, intoxication, etc.
Specifically, in this case if he was not convicted it's not the responsibility of Uber to disclose that information (instead it's the driver). Uber (in the U.S.) cannot even disclose if someone was accused of rape (unless there was a felony conviction), conversely it is the drivers responsibility to share any convictions upfront (though a background check should still be done).
Overall, I believe this has more to do with Uber's business practices. The rape wouldn't have even been an issue if Uber was capable of helping the police or explaining some basic questions.
In other words, if Uber was able to say, "We did a background check, and he wasn't convicted" then there wouldn't have been an issue. However, Uber couldn't even be contacted, and was breaking transportation laws.
It's insane to discredit a valid point for being 'nothing but a feel'. You don't know if it's nothing or not. OP doesn't claim to prove anything and anyone reading can see that.
Well, false reports can not be considered false unless withdrew by the accuser.
Otherwise is just a shot in the dark.
It is completely valid to discredit a point with no source. And there's sources that say it is 2% false accusations (like most other crimes) and there's sources that says is 40%. Why are numbers so separate from each other? Because it's a shot in the dark.
Withdrawn != false. There are many other reasons (social pressure, for example) why someone might withdraw an accusation. Particularly when the legal system is extremely unlikely to convict.
I would urge you to re-think your writing. "The rape wouldn't have even been an issue" indicates that you haven't thought very deeply about rape; if this woman was raped, it is certainly still an issue whether Uber can legally cover its ass or not.
It is unfortunate how popular your opinion is among young men: rape really isn't an issue; lots of "angry ex-girlfriends" and "intoxication" skewing those reports (factually incorrect, my friend). Being raped really sucks and is a continuing issue for those who experience it and those around them.
It would still be an issue for Uber -- if nothing else, it's bad customer service and indicative of poor quality control. Can't people even admit that?
If someone was complaining about being overcharged, everyone would accept it without question and wouldn't say "it's not an issue" for Uber/consumer/whoever. But it seems that being overcharged is a complaint that is legitimate because men believe that it happens without the customer being in the wrong. Rape, on the other hand...
Companies have bad employees. People intuitively understand and forgive that. People are much less forgiving if the company does not help in dealing with its bad employees, or (is perceived to) have an unusually high number of them.
While the grandparent comment didn't claim his statement as a fact, you are mentioning your contradictory statement as a 'fact' (factually incorrect? What?) Being raped really sucks, yes, and IMO the rapist should get the most severe punishment imaginable, but being falsely accused of rape is even worse - it destroys the whole career and life of an innocent man - and this is something that happens a lot in India and anyone having a few contacts in Police knows that.
Also, not sure about other countries, in India a woman's statement is enough for a man to be arrested immediately, even if it was a false accusation.
Thanks for confirming that rape is less important than a man's reputation :) Women know that already. That's why many don't report.
Having seen people report rape in the US, it is certainly not enough for anyone to be arrested immediately. There's the question of evidence, and whether anyone will look at the evidence, and whether the victim can be talked into ignoring it. In 2013 there were about 20,000 untested rape kits in Texas alone -- 20,000 crimes that were reported, where a woman had semen, hair, and other evidence collected through an invasive procedure, that were entirely ignored [1]. And that's only reported rapes. None of my friends who have been sexually assaulted have ever reported it (although these were all assaults by "friends", not strangers). They just wanted it to go away.
To top it off, in many locations in the US women still have to pay for their own evidence collection. If you haven't got the $600-$1200 it takes to pay for the exams yourself, you're out of luck on the prosecution front! (Yes, this is sort of illegal, but it's still happening [2].)
So rest easy -- come to the US where a woman's statement will probably be ignored for a long time [3].
No, I wouldn't say that had it 'just' been some reputation. As I already said an actual rapist should get the severest punishment imaginable, but I repeat, in a country like India, a man's (and his family's) entire life is ruined when he's falsely accused of rape. No one will befriend them, no one will lend them money, no one will marry even their siblings! I'm surprised that people here are so the unaware of the severity of a false accusation (may be just a cultural difference. In India it's a big social taboo). A girl falsely accusing (once proved to be false) a man of rape should get at least the same punishment in jail the man would have got had he been guilty.
I'm sorry for the state of affairs in the US about the claimed report ratio of the crime - however, a mere statement of anyone, by itself should never lead to an arrest, be it a man or a woman, because in a lot of cases there are ulterior motives in play.
Keep an open, balanced mind, and learn to see things from both sides (this is not facebook). Rapes are as real as false cases. I'm not sure what are your criteria for deciding 'worse'. Mine is, more lives are ruined in a false rape case. As I said, anyone in contacts with police knows that. If you still don't want to believe, you can be happy assuming you got an 'online victory'. Many men have committed suicide due to that as well. Isn't that at least equally bad?
If you search online, you'd find that there are many, many cases where an Indian girl elopes/lives with a man on free will, has consensual sex but after a few days, months, or even years files a rape case for various obvious reasons, surprisingly often when forced by parents.
You wouldn't 'like' to believe, but Pune police once said 74% of rape cases reported to them were consentual sex later turned rape. In fact Mumbai police says the main reason of the low conviction rate is false rape cases.
Wow. Just wow. I'm pretty disgusted by this comment. Hopefully you've just phrased it badly, and can edit it to make it less like you're saying that men get a bum deal in India.
That some accusations are not true, and that some rape never leads to accusations. Most rape is not ever reported, because of the psychological impact it has, and the kind of people clever rapists rape. The rapes that are reported stand in line with a sizable amount of accusations that are false. Sadly, for a jury to tease apart the liars from the valid accusers is hard. It's worse than chance, actually, because rape victims often react to talking about it, especially with the rapist in the room, in a manner which makes them look unconvincing.
What were you implying? That there's some easy answer here?
The use of "skewed" in that sentence doesn't make sense to me, and I'm trying to understand what he means. Is he saying that angry ex-girlfriends make false rape claims, which thus 'skew' the numbers, or does he mean something else?
Great idea, you could operate on a sliding scale that reduces the fare based on freakiness of the driver.
Make real killing by hiring a driver that torutured small animals and chronically wet the bed as a child, because although it has no real correlation with adult psychopathy you still save 8Rs/Km
While I would often usually with you, the nature of sexual assault is that even in "developed" countries, it is very hard to convict people for committing these offenses, and very often the accused walk. I can only imagine how much worse this is in countries that are less than friendly to women (I am not saying that India is better or worse, I don't know).
I don't think it would have hurt them to err on the side of caution on this one. It's certainly possible that their background check simply was unable to see this information, but given the pattern Uber seems to be building for themselves here, it would be really hard for me to believe their explanation of what happened anyways.
Throw the other problems away: this is the actual problem at Uber. The fatal flaw Uber continues to make is that they fail to build trust, which brings their activities into question every time something like this happens. At this rate, it's just going to keep getting worse.
I actually can't believe the board hasn't taken any action here. I've never in my life seen a startup more in need of a board intervention.
> I don't think it would have hurt them to err on the side of caution on this one.
Erring "on the side of caution" in this case basically means denying someone a job, a livelihood, based on mere allegations that anyone can make. If you strictly enforce this (or even harsher variants, e.g. "no men sitting next to children on planes"), you make it very simple to ruin someone's life.
We're not talking about plane customers here, we're talking about the pilots. Finding trusted drivers in a situation where safety is important because people are in a unique position to trust that driver with their lives, with a startup that has to be extra-careful to prevent major controversies while they are under a heavy spotlight doing ambiguously legal things (or in the case of Portland a few days ago, just outright, unambiguously breaking the law and then trying to pass the legal buck to their drivers).
The notion that women are filing police reports and potentially going to court over something so serious is not really something I would describe as a simple way to ruin someone's life. Nor would Uber rejecting an application due to a sexual assault allegation really qualify to me as a life ruiner.
Law very often fails justice, particularly in sexual assault cases. When laws don't work, it's the job of a company to recognize when and how that failure occurs, and manage that risk. Uber failed to manage that risk, and most disturbingly, I can't even figure out if they care.
Exactly. When a person is put in a trusted position over another, we often have these higher standards.. teachers for example.
A cab driver -- who's capable of locking the doors and taking their passenger to wherever they want -- is in such a trusted position, and there should be a higher standard for those positions.
This doesn't mean they are being prevented from working. They're being prevented from working in this position. They are free to go do something else where other people aren't trusting their lives to them.
What if somebody who already is in a position of power/authority/trust is accused of something like that? That's what I meant with "easy to ruin people's lives" (e.g. Strauss-Kahn).
Well, here in the US at least, that very often leads to them losing their job. And I'm not just referring to rape--even more minor offenses... for example, teachers have been fired for their offensive facebook comments.
That isn't ruining their lives. They are free to go work elsewhere where other people's lives aren't put in their hands.
I'll be more specific. This man was accused of rape and worked as a cab driver, where other people trust their lives to him. Instead, he could work as a truck driver transporting goods.
That isn't ruining his life. Truth is, it would barely change.
How is ruining a teacher's teaching career the same as this? Most teachers spend a not insignificant portion of their time working towards the goal of becoming a teacher. That is now the case for someone learning to be a cab driver.
I completely agree with your point. Teachers do spend a significant amount of time, and yet we have these consequences for them.
And yet here we have cab driver, who has spent virtually no time, and there are some who think he should have a right to this position.
Edit: I think the comparison of responsibility is appropriate here.. since a cab driver may have a minor, mentally disabled, or intoxicated individual in their care.
I have no experience with the London cab system, but is getting a London black cab license really as difficult as going through a 4-year university degree program (+ whatever 'residency'-type work afterwards)?
[In any case, this is a side point. Most places don't have severe barriers to becoming a cab driver other than limit supply of licenses. And none of that even applies to Uber since they are ignoring that system.]
Getting The Knowledge is pretty hard. Half of the people who try still fail after spending years on it.
In order to qualify as a licensed London taxi driver, a trainee must learn the complex and irregular layout of London's ~25,000 streets (Figure 1) within a 6-mile radius of Charing Cross train station, along with the locations of thousands of places of interest. This spatial learning is known as acquiring “the Knowledge” and typically takes between 3 and 4 years, leading to a stringent set of examinations, called “appearances,” which must be passed in order to obtain an operating license from the Public Carriage Office (PCO, the official London taxi-licensing body).
You've completely missed the point. There are other jobs a driver can do. He can deliver food or packages; transport goods locally; or drive buses or other public transportation.
There is NO way that "cab driver" is the only type of position he is capable of doing. And there are plenty of people qualified to drive a cab that are capable of doing it without raping anyone.
> When laws don't work, it's the job of a company to recognize when and how that failure occurs, and manage that risk.
OK, we can agree to disagree. Companies (and most other institutions) care much more about publicity and their reputation than about justice; the recent UVA "rape culture" scandal shows that pretty clearly that mob "justice" very often has nothing to do with actual justice.
> Erring "on the side of caution" in this case basically means denying someone a job, a livelihood, based on mere allegations that anyone can make
Congratulations! You've just repeated the argument that lead to the Catholic Church preotecting pedophiles and Jimmy Saville getting a free reign over children, mental health patients, and corpses!
I don't think a single accusation (not conviction) of rape should be enough to convict. As someone who was falsely accused when I was younger, it's pretty hard to get past the stigma of even an accusation in the moment.
I would say that multiple arrests (even without conviction) may be enough to bar certain types of employment, at an employers discretion, such as ride services where there is an increased risk.
> The other side of that an accusation or suspicion isn't a reasonable basis on which to ruin someone's employability.
It should be specific to the job. If it's a sexual offense, maybe they shouldn't hire you as a taxi driver / school counselor / other jobs that give you easy access to victims. Just like they shouldn't hire you as a cashier if you're suspected of check fraud.
There really ought be no two minds about this. If he was acquitted and you don't give him a job soley because of that fact it would be unfair discrimination.
Frankly I don't envision them in any public-facing role, let alone dealing with kids. However, there are numerous jobs that don't require regular contact with the general public.
Not necessarily acquitted though - could be the case hasn't come to trial yet, or some pressure was applied somewhere along the way that would never show up in a background check.
I think it's worth looking at this as the intersections of two contexts. One is the one that's mostly discussed below, how do you assess the criminality of someone who was arrested but not convicted. We are all, I hope, familiar with the particular complexities of rape as it's both harder to prove and often carries unusually negative consequences for the accuser, compared to an accusation that someone robber you or whatever, as well as India's particular cultural situation.
The other one though, is the context of what job you're hiring someone for; in this case, to be a sort-of taxi driver. That means the person you hire is inevitably going to come in contact with some potentially vulnerable individuals as passengers (and I bet it wouldn't be too hard to make estimates on the probability of any given journey having a single female passenger). If there's a suspicion that the person might exploit that fact, then you shouldn't hire that person as a driver. That's a bit unfair to some potential drivers, but the flipside is that you have ethical obligations to both employees and customers.
For other contexts, the calculus is different. For example, if I was Uber I would not be too worried about a previous conviction for auto theft, since drivers supply their own cars, and if the applicant has not been in trouble for a reasonable length of time then Uber doesn't really have any assets at risk. Likewise, I could perhaps be more open-minded about an arrest without a conviction for assault if I were hiring someone to do server maintenance vs. hiring them as a driver, as the probability of an offense x the number of personal encounters an employee would have in the course of normal duties would be much lower.
Agreed! If anything, the law and the enforcement agencies should be questioned on how the accused was let loose if he was guilty of rape earlier. Here's a screenshot doing rounds of the clean record certificate given by the Delhi police to the accused for Uber, though not confirmed by the police themselves:
https://pbs.twimg.com/media/B4UpufJCAAEDCqC.jpg
Let me just remind everyone here that in India, it's easy to falsify most documents, so relying on some sort of governmental agency for background is itself negligence. I would expect better from Uber knowing how ruthless they are and I'm disappointed. That said, the Indian government, which is a monument to human incompetence and corruption can't shouldn't really get away with this ham-fisted reaction.
> The other side of that an accusation or suspicion isn't a reasonable basis on which to ruin someone's employability.
Would you marry or co-found a company with someone who was charged with a crime like murder, rape, robbery or fraud; but was let go after serving 7 months in prison because of insufficient evidence which could not meet the standard of "beyond reasonable doubt".
Unfortunately, rape cases are very hard to convict (even in US) because police & prosecutors does not take rape investigations seriously.
Unfortunately, rape cases are very hard to convict (even in US) because police & prosecutors does not take rape investigations seriously.
They are hard to convict because usually there are no witnesses and it turns into he said / she said. I see a lot of people wishing it were not so, but the legal system has severe punishments and thus a high bar for conviction (or that's how it's supposed to be).
It's more complex than that. If we have words on the street, and I punch you and break your nose, you won't have any problems getting your complaint taken seriously. Nobody gets their nose broken for pleasure; even boxing clubs and so on have rules of conduct and activities are generally supervised to ensure conduct remains within those boundaries.
On the other hand, people have sex for pleasure a lot, and sexual activity is strongly linked to emotion, so if you come to the police with a tale of an unwelcome sexual encounter you have to answer all these extra questions about consent and secondary motive to get taken seriously. If a complainant doesn't show obvious signs of physical trauma indicating a violent struggle, then it can often be a problem to get the complaint of rape to be taken seriously and investigated urgently.
My impression is that in many countries, police officers are inadequately trained and often do not treat rape and sexual assault as seriously as they deserve.
I'm sure. But as the potential partner of such a person, wouldn't it be wise to give a pass to someone with a blot on their record? Especially if there is no lack of candidates for the position or partner? Clearly that would improve their odds of finding an acceptable mate.
This sounds similar to the argument that you should avoid black people because they are more likely to be criminals; clearly that would improve your odds of finding an acceptable mate.
> its advantageous to dismiss candidates with any defect or suspected defect
I agree; the problem is just that the society (and laws) judges different cases of discrimination completely differently, even though the underlying mathematical principles are the same. Don't hire a man because he could be a rapist? OK. Don't hire a woman because she might give birth? Outrageous.
>even though the underlying mathematical principles are the same. Don't hire a man because he could be a rapist? OK. Don't hire a woman because she might give birth? Outrageous.
Yeah, one is not hiring someone who forces and hurts people for his sexual pleasure, the other is not hiring someone giving birth, something we celebrate, and helps human society continue existing.
I don't even know what "the underlying mathematical principles are the same" is supposed to mean, when the ethical differences are so vast. That there might be same chance of him being a rapist to her giving birth? How is that even relevant?
Oh for goodness sake. The point was, as an employer or potential partner, you want someone who will be effective in that role. Whilst being distracted would be a negative, regardless of the reason for that distraction. Not a moral argument; a statistical one as stated - avoid anyone with any chance of distraction is a valid game-theory strategy.
>Oh for goodness sake. The point was, as an employer or potential partner, you want someone who will be effective in that role.
That's how I understood it too.
I was pointing to the inhumanity of treating people as mere means to an end ("not effective") especially in the case of pregnant women (which translates to women should either not get pregnant because its bad for business or be unemployable when they consider to do so).
You say it's just a "statistical argument". That's what I responded to, too: that's it's not OK - at least to me - to do mere statistical arguments when moral judgements are involved. Or rather, it's ok to do them as science, but this is not that, this is how actual managers and employers think and treat employees.
An overly narrow view. A predictably potential rapist who was subsequently convicted would become permanently unavailable and and could bring down a huge liability on an employer. An employee who gives birth (or who becomes a father) is engaging in normal human activity; you treat that the same way you treat any other indisposition like an unexpected health condition, and hedge against it.
Really, ask yourself how you'd feel if a prospective employer or business partner said 'Joe, what assurance can you give me that you're not going to knock your wife up and go all googly-eyed over some squalling infant a year from now? Can you commit to tying a knot in it?'
Statistically, there are equally-qualified candidates with none of these problems. A moral-free algorithm would surely choose young unmarried technologists over any other kind. I'll repeat: the trouble with discrimination is, it works so well.
NOC doesn't mean his record is clean, or he is safe to hire. NOC means, that DP doesn't have any issues with him getting recruited anywhere (ofcourse if people with records of served sentence aren't going to get a job, they will get into more shady things).
Uber on its own, had to follow its marketing pitch at least(that it checks bla bla bla). But then again, that didn't happen, and that is the basis of the outburst here.
I don't quite understand the wording on the website. The article said the driver was acquitted; would a proper screening still have disqualified him, given his acquittal?
Quick disclaimer: clearly, given what you said, Uber needs to dramatically change how it operates in India, and thorough background checks are hugely important for a commercial transport service. I'm just wondering if it would have been enough to prevent this particular crime from happening.
If Uber didn't hire this driver, this crime could have been prevented.
Delhi laws require all cabs to have an onboard GPS: "The vehicle must be fitted with GPS/GPRS based tracking devises which must be in constant communication with the Central Control unit while the vehicles is on duty."
Uber didn't even have an on-board always on GPS, their only way to track is through mobile app; which the driver conveniently turned off.
Yeah, the crime would have been prevented if Uber hadn't hired the driver, and I hadn't known about the GPS, which is also key. My question is more "would Uber's background check process have caused the driver not to have been hired".
It seems common sense that a GPS unit, even one that cannot be disabled, would only be useful as evidence to follow up on after an alleged crime took place. I don't see any way to use it to prevent a crime happening in the first place.
Why is location that the rape took place relevant? What triggers the investigation is the allegation, not GPS data.
Look, I'm not trying to be dense here. But the idea that the crime would not have happened if Uber cars had undisableable GPS doesn't seem totally well thought out. After all, "you switched off your phone GPS between these times with someone in the car" is nearly as damning as "you pulled over into a quiet area and the car stopped for a while before it drove onwards".
Additionally, I thought Uber tracks drivers through the customers GPS? That's how they know the car took a longer than expected route? If they relied on the drivers app to self-report it'd only be a matter of time until someone made an app that fed false data to Uber and started selling it to bent cabbies.
I never made the argument "that the crime would not have happened if Uber cars had undisableable GPS". You were the one that claimed that it "would only be useful as evidence to follow up on after an alleged crime took place". I don't know whether it would be useful in that manner. I was simply pointing out that if it is useful in that way then it would act as a deterrent. In other words, I found the combination of the two sentences prior to my comment to be incorrect: that something could be used as follow up to a crime happening without affecting the likelihood of the crime happening. I was not commenting on the specifics.
No, uber tracks via the drivers GPS (at least in the US and UK). I have ordered Ubers for my family and friends; my phone wasn't heading towards the destination, but I could track where the car was on my phone. I find this a useful safety feature to make sure my family gets home.
I know uber is flouting regulatory laws in India but banning the company outright is definitely not the right solution. And again there is the question that how the said ban is going to be imposed. The Union Transport Ministry of India has given a statement saying banning uber doesn't make sense [1]
Also, in a developing country like India, with no centralized repository of past records, it's extremely tough to do background checks. [2]
It's busy to blame the system, but here the system in my opinion is more at fault than Uber.
Clearly, uber provides a net value-add of hailing a taxi over traditional taxi services. Rather than banning them, a better way will be to have a digitized system where past records of a driver can be viewed and making it accessible to all taxi companies. Just strengthening regulations is not enough. There should be clear ways and benefits of operating within the regulatory framework.
It's ancillary to the discussion, but I'm not sure of the due diligence which can reliably and certifiably be completed in India. There may be assumptions made from a belief that these things are present.
Very true. If the Indian government were to shut down modes of transportation because of drivers engaging in rape, then you'd never see a rickshaw on the streets.
I've spoken with one woman since this incident. She stills considers radio cabs (taxi4sure, specifically) safer than rickshaws or flagged cabs (i.e., flagging a taxi rather than using an app).
It's rather unlikely that banning Uber will do much. I suspect that a Beretta in every purse is the only real solution, but it's also a solution that the government will never support. Only rich people and jewelry stores deserve to be protected by guns.
Plenty of countries don't have guns in every purse without rampant rapists. I think there are different solutions to the problem, like promoting a culture where women are equal.
Which do you think will reduce rape right now? A bunch of rapists showing up at hospitals with holes in them, or some sort of education campaign to change the culture?
If things can get better in 10 years that's great. I'd also like the women I care about to be safe tomorrow. A few dead rapists is a small price to pay for that.
The only problem with your solution is that it would very likely increase the rate of murder, probably much more than it would decrease the rate of rape. (At least in EU and other countries where weapons are generally banned.)
If you want to reduce rape right now, you should start by putting more effort into getting rapists in jail. Currently three fourths of the rapists get away scot free. Get the police to do their job, don't force everybody to be their own police.
We have many jurisdictions in the US where open or concealed carry is legal, and even someone with an unlicenseed gun would likely face only a minimal sentence on a weapons charge if it were used for self-protection in a violent confrontation. While Google does turn up some reports of women shooting would-be rapists, it doesn't seem to be that common. We could generalize fromt hat to observe that we still have other forms of crime like mugging, assault, etc. despite the widespread availability of guns, and at considerably higher rates than many other developed countries.
Lastly, you only seem to be considering the sudden-assault-by-stranger sort of rapes, whereas many rapes (and other crimes) are committed by someone who has established a degree of trust, either by default (as a relative or some other social context) or by design (as in date rape or some sort of 'long con' predatory behavior).
The problem with your approach is that it can be used to sideline people who choose not to carry weapons, as well as normalizing the carrying of weapons in every context - 'shouldn't woman take guns with them into the shower, just in case? Isn't it a bit irresponsible to leave oneself defenseless in the shower, where it may be hard to hear someone break into the house?'
One could equally suggest that every woman get herself a large dog. People are extremely respectful of personal space if you step out with a German Shepherd; my neighbor observes that she feels quite safe taking a nap at a park or beach in the company of her dogs. But just because anyone could do this doesn't mean everyone should do this.
Your suggestion - that women should carry guns - ignores the society that doesn't condemn rape; the courts that don't convict rapists; and the police who don't arrest rapists.
It ignores the fact that people have to be 21 to get a gun and gun ownership is not guaranteed.
You migt not think you're blaming the victims but here tou definitely are. You are saying that women who don't carry guns are to blame for being raped, and for other women being raped. Did you realise that when you wrote it? Is this an example of you "asking difficult questions"?
...ignores the society that doesn't condemn rape; the courts that don't convict rapists; and the police who don't arrest rapists... ignores the fact that...gun ownership is not guaranteed.
You got me. If I didn't ignore those things I probably would have written this:
"Which do you think will reduce rape right now?...change the culture?"
"Getting the police to do their job would be great. How do you do it?"
"...a Beretta in every purse is the only real solution, but it's also a solution that the government will never support. Only rich people and jewelry stores deserve to be protected by guns."
You are saying that women who don't carry guns are to blame for being raped...Did you realise that when you wrote it?
I didn't realize I was sending secret messages that can only be decoded by you, no.
Suggesting an action to mitigate the failings of society is not the same as blaming those societal failings on women. If someone organizes a group of women to try to pass better rape laws, are they blaming the victims for not lobbying enough? Why is it that suggesting anything to help until the situation gets fixed makes everyone assume you don't want the situation fixed?
I'm not defending or attacking his position, I just think these hair-trigger accusations of victim-blaming are harming your cause far more than they're helping, since they make people tune out actual victim-blaming. Regardless of the merit of his suggestion, its silly to say he's blaming the victim when he's not, and clearly didn't intend to. It would be perfectly acceptable to actually argue against his statement, but this "anything that isn't focussed solely on changing society is victim-blaming" is getting ridiculous, and trivializes the disturbing reality of actual victim-blaming. (for example, the quote I read the other day which said "something like that doesn't just happen, she must have done something to get herself in that kind of situation").
As a disclaimer: I don't think his suggestion is a realistic solution on a widespread basis, though it may be helpful in individual cases. Just because someone might suggest, for example, that their sister carry a gun if she goes to the red-light district at night, doesn't mean they're going to blame her if she doesn't carry and gets raped.
Legalizing weapons will lead to more women being raped. AND then shot. Which group do you think will be using arms more - 20-30yo uneducated, poor and agressive men or 13yo children and mothers of two.
A few days ago my girlfriend took a swing at me. I just let her go ahead - she had basically no real ability to harm me short of hitting me in the eye. Let me emphasize she's bigger and stronger than any Indian woman I've met. If I did anything other than stand there and let her hit me, it wouldn't even be a fight.
Now give us both a gun. I'm probably a better shot, less afraid, and under close-up circumstances I can just wrestle it away. My odds of walking away safe are far worse because she may just shoot me before I can do anything.
Most people who want to be rapists don't need a weapon to do so - men are nearly always stronger than women. Arming both parties brings the odds closer to even.
I've said it elsewhere too [0], and I say it again... There's no doubt that Uber is on a free ride in India.
If they can bully their way in the US, and not care about law and regulations there, then they have absolutely nothing to worry about in India. The law enforcement is weak, to say the least.
* Uber's customer service is a disgrace. I've tried contacting them 4 times for different issues ranging from bugs in their app to getting incorrectly charged for toll fees. Never got a response, despite countless followups.
* They do NOT really hire the drivers... they are in fact hiring "companies" that employs the drivers. Once I had someone else pick me up. The driver was using someone else's phone and cab that was registered to Uber. He told me the "Uber" driver was on a leave, and that he was deputizing on-behalf of him. And that he didn't really work for Uber, but for the "owner of the car" I could have cancelled the ride, but then Uber would have charged me 150 Rupees ($3) cancellation fee. And I didn't want to do anything with Uber's customer service, and I was kind of certain that I wouldn't get my money back.
* They're a faceless organization and that's unacceptable for something that involves physical contact with real strangers.
* They have their priorities mixed up. Instead of focusing on their "safety claims" (which they pitch as a distinguish-er) they are relentlessly focused on achieving the network affect that'd propel their business.
I'm firmly in the camp that believes that Uber used some of the funding $$$ in bribing the officials here to accelerate their growth (in terms of number of cities they operate in) in this country without any review.
The trajectory with Uber is very similar to how many a telecom providers made a killing during the telecom-boom in India. The government is set to have lost upto INR 300,000,000,000 [1] when a corrupt minister sold air-waves for cheaper prices.
How do you pay Uber in India? Did you make a deposit, or is this on a credit card? I don't know the credit card rules in India, but in USA there's no way I would have ended up paying Uber's self-serving "fine".
You could pay with a normal credit card (like everywhere else) up to the 1st of Dec.
Reserve Bank of India has a rule about all CC transactions needing 2FA and Uber wasn't complying with it. They recently shifted to a prepaid wallet mechanism to do payments.
There's very little awareness around the fact that you can dispute credit-card transactions in India.
Pay using a prepaid wallet now that Reserve Bank of India wants Uber to comply with regulations in place-- which is to essentially use 2-factory auth for every online credit/debit card transaction.
Uber's Akshay wrote a very condescending blog post about it calling 2FA an "antiquated" security measure: http://blog.uber.com/2FA
Watching the Uber saga unfold has been a fascinating time-lapse into how and why industries become regulated in the first place. It's fashionable to decry calcified organizations that refuse to adapt to change, but we regulate industries in response to market failures, and Uber's approach has been to toss out the the baby with the bathwater.
Or another point of view is that this 'saga' has been caused by a political vendetta against Uber - a common problem for startups like Uber and Tesla who are attempting to scale and share their innovations with the world.
Fwiw the story is still unfolding. Some parts of the media are reporting that the driver had a "character certificate" from an Assistant Police Commissioner. It is unclear (as of writing this) how legally valid (or even genuine) that is. Could be photoshopped for all we know. (the media can be quite incompetent and report rumors as truth and vice versa)
This is in someways the direct opposite of what the media was reporting so far. It will all shake out in the coming days/weeks.
Meanwhile Uber remains banned in Delhi (imo a good thing. The management is pretty scummy and they and Uber's operating procedures could use some sunlight). The government and the police will come under massive media scrutiny (imo, even better.)
It is now a full fledged media circus here, with politicians posturing,citizens screaming, parties of different ideologies protesting etc. Elections are due in Delhi in February, and safety (or lack of it) for women in Delhi is an issue that voters pay attention to, so the above is all par for the course. Again,just fwiw.
Their troubles in India may get bigger:
The Indian Govt. is thinking about banning them all across India [1]
Can't come soon enough for a company that heavily advertised itself as being the Safer option in India and conveniently actually skipped the background verification part of the process.
Then the asshat CEO put the entire blame on the "System" in a finger pointing blog post.
From the very beginning, Uber has been fiercely proud of its eschewance of local regulations; and it's business model has always been, in a nutshell, about maximizing profit while offloading risk. So while I have no doubt that Travis is genuinely horrified by what happened, he shouldn't be in the least bit surprised, either.
I guess the way to approach it would be to compare the statistics of sexual assault by driver of taxi or similar travel for hire with the statistics we see in the case of Uber and try to discern whether they are meaningfully different.
So what then, an Uber customer would have to just say "yeah ok rapes happen so let me keep taking Uber"?
The point is, Uber is claiming to be better than cabbies in that they screen drivers, etc. Clearly they aren't doing anything of the sort. So they are as unsafe as taking any other cab.
I'm not a fan of Uber's tactics, but it's not "clear they aren't doing anything". Just because they're offering a safer alternative doesn't mean that nothing bad could ever happen.
There's something to be said for the user rating system as well in instances of grey areas. My (American) sister-in-law swears by Uber specifically because she's experienced unwarranted advances when taking both regular cabs and Uber cabs, but in the case of Uber she felt she had more recourse when something went awry.
Well, as it's been pointed out there is a stronger underlying issue as to Uber's ban than simply a rape. But I don't really understand your point anyway.
I did not say that Uber doesn't have issues to address, I said that the Indian government has underlying issues, and can't scapegoat forever.
Not every situation in life has clear sides of "good guys" and "bad guys" or who's "to blame." Cause is a moving bar, and has different value depending what we are talking about causing.
Uber causes it's passengers to be in danger by not ensuring the people behind the wheel.
India on the other hand has a history of not punishing rapists. The guy gets acquitted of rape, because rape is too hard to prove under Indian law and because the juries are biased. edit: updated spelling
I'm not arguing about the scapegoating or anything. I'm just saying that Uber markets itself as "we don't hire those creeps" - but it sounds like they ARE hiring those creeps. So what's the point of using Uber in Delhi when you are as unsafe as you would be in a regular taxicab?
What's the value proposition of Uber in that case? Just the convenience of using the app?
It seems like every time I get tempted to have an ounce of sympathy for Uber, something like this comes up to disabuse me of that.
This morning's sympathy was inspired by local government shenanigans. They had some city-manager jackhole on the radio explaining that they had informed Uber back in July that they would be considering Uber's business, and furthermore they now plan to do that consideration at the February city council meeting. Shameless!
- Taxi business is heavily regulated in India and anything like Uber is likely to be illegal.
- India does not have any consolidated crime database. Background verification generally means asking the person to get a certificate from local police station. (Which anyone can get by paying a bribe).
I am surprised that Uber was actually operating in India. Clearly they were staying under the radar and as usual the government officials were too incompetent to understand what Uber is.
I think in this case Uber is clearly liable for a civil suite and must compensate the victim for lack of due diligence and fraud.
tldr: Uber just can't do the same checks it does in the US in other parts of the world which don't have records. And even though it did actually get the right certificate from the cops in this case, they should have thought of doing more.
"Delhi has thousands of taxi drivers, cab companies, private transport vehicles — no one bothers asking for any sort of real background check for anyone driving these things. I have friends who own cab companies — their “driver check” is asking the driver whether he has a license."
I am no fan of uber (although I drive for them, but mostly their competitor, which I prefer). But I think this comment is apt.
As a top technology company, Uber should have had some basic measures to ensure safety of their rides. In this specific case, the driver turned off the GPS, and took a detour. At the very least, these incidents should have triggered alerts on their internal monitoring systems. And, assuming they had an agreement with cellular service providers for public safety, they could have tracked of the location of the female rider through her cellphone, and dispatched cops to that location.
Precisely for the reasons you mentioned in your blog post about how things can be gamed in India through bribes, Uber should have been careful about expanding in India. Asking the drivers to provide a conduct certificate in a corrupt country like India is a "cover your ass" move to precisely brandish this certificate and say - "Hey, see, we did our homework. It is not our fault" in situations like this.
This was an opportunity for them to raise the bar. This is a leadership failure. They were too eager to just expand overseas. They could have used technology to mitigate such risks in the "rape capital" of India (world?). Some things I think they can do as a technology company in India
- Install custom GPS trackers which cannot be turned off manually on the cars.
- Install a special audio/video cam in the car, and automatic audio/video feed analysis for distress screams, struggle.
- Automatic algorithmic tracking of the car route/de-tours
Like I said, they had a golden opportunity to showcase how technology could be used to mitigate the risk of such incidents in Delhi, and used it in their marketing. They could have raised the bar. They could have shown how it is done. They could have made the world safer and better. This is what separates the great from the good. Larry Page calls them Moonshots. Uber had the resources to do it. They played the "CYA" game. They should take responsibility. They could have taken something and made it 10X better. That's what great companies do.
As an Android developer, the root and vulnerability reporting behavior is pretty standard for bug tracking, and in Uber's case fraud prevention as well.
If the man was aquitted, why is background check even mentionned? You can't refuse someone because he was accused of something, right? That'd be very discriminatory
You can actually hire (or not hire) anyone you want. Background checks can find all sorts of things, most of which can be used against you. Only a few classes are protected, and 'accused of crime' isn't one of them.
I don't know specifics about Indian law, but in Canada, any "personal caracteristic" (varies on a province basis) is protected under the charter. This is defined as "individual characteristics that are permanent or difficult to change, such as race, colour, sex, ethnic origin or disability."*. Accusation record seems to fit that description.
Therefore, it would be illegal for someone to refuse someone because of this.
I wonder if 'difficult to change' meant involuntary, like something you were born with. Your criminal record is by definition voluntary. You did something; it was recorded.
Hmmm..shouldn't Uber banned in whole of India instead of just Delhi, till the Govt of India figures out how to allow Uber to operate with better safety measures.
Banned is simply not acceptable. They should also be charged for fraud, making false promises about their services to their customers which got one lady raped.
India is not banning cars or taxis on the road. They are saying that Uber shall not operate until they get permits and comply with the law.
If the law requires you to go through a background check and obtain a license to buy a gun; but you don't get a license, you buy a gun and then shoot someone. Clearly, you would be liable for the crime.
Ive recently been in Cape Town and people recommended using Uber because you can see the feed back info about the driver and the official cabs were quite dodgy.
This article is 5 hours old, has 314 points is one rank behind an article that's six hours hold with 23 points right now. HN users certainly love to flag anything that's critical of Uber.
i'm not sure why it's Uber's fault. in the uk, Uber drivers are all registered taxi drivers, because of regulations. it's not Uber's fault that the indian market is not as strictly regulated, and that one of their drivers did this.
Not that i'm saying it's ok, it's not. but uber seems to be catching a lot of flak for things they haven't done. sure they probably could have done more to prevent it, but so could the government.
companies always tend to the minimum required by law, it's cheaper that way
and the amount of rape happening in india is crazy, the government needs to do something about that, something more than blaming uber. what's the point in the state if it can't even protect it's people?
It's Uber's fault because they claim to screen their drivers' backgrounds for criminal activity, including sexual assault. This driver raped a woman in a taxi he was driving in 2011, which Uber either didn't know or didn't care about.
Pretty reasonable to expect Uber to detect and prevent people like that from driving cars for them, I think.
That driver was accused of raping a woman in a taxi he was driving in 2011, not convicted of. Holding an accusation against someone is a really shitty thing to do - innocent until proven guilty and all that.
That's certainly an ethical code, but a severely lacking one in my opinion. I try to give my business to companies who actually make an attempt to act in an ethical manner, rather than ones who base their ethics and practices on the minimum required government regulations.
Uber hired drivers in India who does not even have a valid Delhi Transport commercial driver license required for all cab drivers in Delhi.
Edit:
> and the amount of rape happening in india is crazy, the government needs to do something about that, something more than blaming uber.
Do you know that more women are raped every year in UK & US than in India? You hear a lot more about rapes in India because Indians are more outraged towards rape than Americans & British.
> Do you know that more women are raped every year in UK & US than in India?
No, but I do know you don't understand reporting and statistics.
The UK has had massive reforms between the 1980s and now. Police are required, by law, to record every single accusation of rape irrespective of if it results in a prosecution or even an attempted prosecution.
That has resulted in the UK's "rate of rape" going through the roof, because the statistics now record every accusation regardless of if the police feel it is "credible" or not. There is also more willingness for the crown to try and prosecute even if they don't have a strong case (as failure to prosecute was a big political football in the UK, and many victims at least wanted to see accused in the dock).
I don't know know how "repey" the UK, US, and India are relatively to one another. I do know that the way you're using statistics is highly flawed. You assume that less police reporting means less crime, but it might be due to either less reports TO police or less willingness BY police to take the accusation seriously.
Honestly the only thing even close to comparable statistics is a blind victim survey (e.g. grab 10,000+ completely random people spread across all socioeconomic groups, and ask them what crimes they have been victims of in the last 5 years, then extrapolate). However even with victim surveys you have to be very consistent with definitions of crime across across countries (e.g. trying to compare the FBI's Crime Survey to the UK's version of the same, the definition of violent crime is different).
That wasn't a personal attack. It was a statement of fact based on the obvious misinformation within their post (which was worse pre-edit, by the way).
If someone said "the moon is made of cheese" and someone replies "you don't understand what the moon is made of" that isn't a person attack, since it was directed at their argument not their character.
If I had called them names, broadly questioned their intelligence, accused them of bias, and so on those are all personal attacks. Poking their argument with "you don't understand the topic" is none of the above and not even in the same ballpark.
It was personal and its presence at the start of your comment was obviously abrasive. For our purposes that counts as a personal attack. It wasn't egregious, but (a) this kind of subtle nastiness toxifies the environment here, and (b) it marred your otherwise fine comment.
"It was a statement of fact", if true, is beside the point. Facts are often used as ammunition for gratuitous jabs. Indeed, they make the best such ammunition, because then one can say "I'm just stating facts." But it's the gratuitous jab that's the problem.
> Do you know that more women are raped every year in UK & US than in India?
Bullshit. Your link states "does not include cases of rape which go unreported, which are not recorded, and does not account for differing definitions between countries".
> Three-fourths of the perpetrators of India's 24,206 rapes in 2011 are still at large, and that's not even including the rapes that go unreported, which are thought to be the majority of cases. The women and girls who do report being raped can sometimes face antipathy or outright hostility from police.
Lets take statistics for a type of crime that does almost always get reported.
Homicide rate in US : 4.7 per 100,000
Homicide rate in India : 3.5 per 100,000
Most of the world's perception of rape in India is based exclusively on foreign media coverage of the issue which presents a heavily skewed image compared to reality on the ground. Once the media settles on a popular narrative ("India is unsafe for women") they keep reporting every incident that reinforces that narrative. Fact of the matter is India has relatively low rates of crime (especially considering the poverty and inequality).
> The National Crime Records Bureau, India’s official source of crime data, is systematically undercounting virtually every crime in India on account of a statistical shortcoming, The Hindu has learnt.
> For every dowry death reported, there are dozens that go unreported. Of the 8,391 reported cases in 2010, although 93.2 per cent were charge-sheeted, the conviction rate was a miserable 33.6 per cent. The murderers and their families get away with it. What’s worse, they go scot free and bring back another bride.
I'd be interested in seeing murder rates for rural versus city areas. I know the tribal areas of Pakistan set up their own alternative courts, and wouldn't be surprised if similar things happened in rural India.
Rape cases are under reported even in US. Majority of the rapists in US are also let go free. In fact, the rapists often intimidate the vicitim by hiring expensive lawyers and suing them back for reputation damages.
Agreed, entirely. Neither country's reported rate of rapes accurately reflects the actual number of rapes, so comparing based off those official stats is absurd.
That ranking is meaningless, since what rape actually constitutes varies wildly depending on the country, not to mention the probability of a victim to report it or of the authorities to take it seriously. I suspect that is the reason why Sweden is third in case rate per capita. I also suspect that the reason why India's might be lower is that cases tend to stay within the secrecy of the family, the village, or the company.
Also "Indians are more outraged towards rape than Americans & British" is a super bold claim I'd love to see proof of.
One of the issues in India right now is non-compliance by the police. Those statistics, while certainly valid for cases we can prove, don't tell the whole story.
Uber's stance is that we are not a taxi company, we are an app company; so we do not need to follow transportation laws.
Uber is so secretive in India that the only way users can contact Uber is through Twitter. They don't provide any phone number, email or address. Moreover, Delhi police had to struggle to get in touch with Uber. They called an Uber cab using the App, and asked the driver to take them to Uber's office. When they reached office, it was almost empty. There was nobody who had any information about what is going on.
Uber claims they have a driver screening process, but it seems they skip through the due diligence process in India to save few bucks.
https://www.uber.com/safety
"Uber is committed to connecting you to the safest ride on the road"
Driver Screening:
http://blog.uber.com/driverscreening
which includes:
Criteria for drivers to pass through Uber’s screening, going back seven years:
- No DUI or other drug related driving violations or severe infractions*
- No Hit and Runs
- No fatal accidents
- No history of reckless driving
- No violent crimes
- No sexual offenses
- No gun related violations
- No resisting/evading arrest
- No driving without insurance or suspended license charge in the past 3 years
Unfortunately, Uber does not perform this due diligence while recruiting drivers in India. The alleged driver had previously served 7 months in prison for rape charges, that didn't stop Uber from recruiting him.