> This is analytics and big-data gone awry. "You can't improve what you don't measure," sure, but the wrong things are being measured and the incentives are wrong and the consequences backwards. Sigh.
This works well when it's factory spitting out Chevy sedans. You measure the parts, if they don't fit you fix them or replace them.
But it can't work for people. Human beings are not cogs in a machine. They're not easily measured, and the act of measuring can actually change the values... for the worse.
This works well when it's factory spitting out Chevy sedans. You measure the parts, if they don't fit you fix them or replace them.
But it can't work for people. Human beings are not cogs in a machine. They're not easily measured, and the act of measuring can actually change the values... for the worse.
It's fucking sick.