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Agreed. It's pretty awesome to be able to hop on to IRC and talk to their engineers and other experts.



Also great to be able to trigger BT's line tests directly from Andrews and Arnold's web interface, see the history of usage, line sync rates, etc. That, and their ability to configure low-delay shaping upstream of BT's backhaul so you don't build big download queues in the DSLAM. Greatly improves my VoIP quality. Another happy customer.




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