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Introducing Quip (quip.com)
298 points by jamesjyu on July 31, 2013 | hide | past | favorite | 155 comments



It's always surreal to read Hacker News threads about the stuff you make. Harsh, but realistic. Anyway, I am Bret Taylor, co-founder of Quip. I am here if you have any questions, etc. (Also posted responses on the existing thread already).

Just to clarify a couple of points I have read:

1. We do support desktops. We have a really nice web app. It is Chrome/Firefox only right now.

2. We have an Android app. It is a "preview release" because it is not feature complete. We released it because it is pretty close, and you can download it at https://play.google.com/store/apps/details?id=com.quip.quip. It is early, but it exists.


Why do you need to manage my [Google] contacts for me to signup? A plain email + password signup alternative would be nice!

Tried to opt out of the contacts sharing, but I got stuck in an infinite loop and couldn't find a signup option without the Google oAuth.

The product itself looks awesome, but I can't try it out because I don't want to give away access to my entire Google account.


App looks great Bret. One question - given the focus on collaboration and mobility and the very minimal formatting feature set, why the positioning as a word processor rather than a OneNote/Wiki/Collab note taking tool?


I had the same thinking. I think Microsoft OneNote is the example to follow in mobile. Microsoft had tried to port it to mobile devices but that is not the real desktop OneNote.

Back in the iPhone 2g era I was developing a personal wiki with a WYSIWYG UI but I stopped because I needed to use a lot of hidden UITextView/WebView object methods that were not approved by Apple policies or write my own editor engine. Many years later I don't see this kind of wiki in the App Store (no, it's not EverNote).


> (no, it's not EverNote).

Amen! I've run desktop wikis, Evernote, OneNote, plain text files, Markdown files, Workflowy, Delicious, Diigo and more, and not fit exactly. Evernote is so easy to dump things into (esp web page clippings) and oh-so-hard to find/retrieve information. I've come to the conclusion tags don't cut it, as vocab I used 4+ years ago may have changed by now - heck even terms I used 3 weeks ago change as my knowledge improves.

A wiki with structure, like the Leo Literate Programming Editor used IIRC has come closest. But the space of PIM is ripe for a killer product that takes semi-structured data and allows us to run with it.

Filemaker for the web, with a bit more flexibility.


Been trying this out today to collaboratively write a blog entry - it's worked very well. I absolutely love the diff view in the conversation pane, it's exactly how I want document diffs to work.

A couple of things:

1. I really want an "export to HTML" option. As it is, I'm not entirely sure how I'm going to turn my blog entry in to HTML I can publish some where - I guess I'll have to copy and paste the whole thing out again and re-apply the formatting.

2. There's no way to send you feedback through the app! I replied here because at least then it will show up in your Hacker News threads.


How would you convince a happy google docs user to switch, what's the key selling point?


1. Works exceptionally on mobile.

2. Works offline. Whether spotty 3G connection or completely offline, our mobile apps work and sync whenever you come back online, even when multiple people are collaborating on the same document. The tech behind this is really cool. And everything is available offline automatically, not just stuff you "mark for offline"

3. Diffs, presence, notifications

More details at https://quip.com/about/features


I think you should clarify your message a little bit because Google Drive works well in mobile (and offline), too, especially since they started giving away Quick Office to augment their "normal" Drive app. Additionally, most of your features are available in Drive/Docs, but sometimes just executed differently (like diffs, presence and notifications). I can absolutely see a value in the Quip way of doing things, but not for a large enterprise with high volume and complex documents, not to mention the common use case of taking a native binary doc of some sort and uploading+converting to Drive format. The SMB use cases you use as examples are spot-on, but don't mesh with my needs as an administrator of a 20,000 person domain with 800,000 documents online. I also wouldn't pay $12/user/month for Quip when I could get all of the rest of Google Apps for only $50ish.

Another question I'd have is what your long term plan is. The last thing I need for my business (of any size) is to select a vendor for a productivity tool and have it disappear due to acquisition, pivot, or bankruptcy in a couple/few years. (Coincidentally, I just saw the HN post announcing this: https://catch.com/)

Speaking of diffs, here's a FR that would probably be easy for you to implement, and one that a lot of Google Enterprise customers have been complaining about for years. It's possible to view and revert to previous revisions of Google Docs no problem (although the UI isn't particularly nice), but it's not possible to freeze versions of a doc. The method most people seem to go about this currently is to save a copy of the frozen version to docx/pdf and place it in the same folder as the working copy, but this is incredibly annoying.

Regarding commenting and collaborating on docs, one of the really nice features Drive has that you might consider adopting is their method of handling comment threads, and the integration with email (they all @mentions, too, using the +username syntax, btw).


While I can see why you would attack Google Docs, I think there may be an even bigger play here.

Abstracting Document types and building tools to make the creation of each type more rich.

See more details in my other comment here - https://news.ycombinator.com/item?id=6132528


The offline feature is a winning point. I can't understand why Google et al act like if we were always connected. No, Mount Everest doesn't have WiFi...

Commercially, you must take defensive measures since Google acquired QuickOffice in 2012 and surely will attack this market space more aggresively.


Doesn't Google docs have these too? They do for me. It works great on my iPad (GDocs, I can see people's changes, it has notifications (comments).


You didn't answer the question. You were asked what features would make a Google Doc user switch, and instead of naming those you went full PR and named the features (at least two out of three) Google Docs have.

This kind of dishonesty and bullshit will stain your image. Please don't treat us like morons.


Bret - product question for you.

The Quip blog goes to great lengths to explain why the PC is going away, and phones/tablets are the future. I agree.

Why put support into a web app vs. native apps? I get the platform argument, but that also comes at the "general" expense of user experience. Given the early stage, that seems like a division of resources.

Curious how you came to the decision to support broadly vs. platform focused.


Downvote?


Brett, I'm certain that as cynical, harsh and snarky some comments here might appear, most do mean well. It's a twisted form of constructive criticism to say the least, especially on HN. Some look at the details, others the overall implementation, a few will complain and some aren't even sure of what they're seeing. But I think the most important takeaway from this thread is that you have a pretty good collection of items to explore. I think a founder engaging a community of critical early-adopters is one of the best ways to polish the initial edges and perfect your product for wide adoption. There's always something to add to the feature-set.

Note: It's difficult to see from your site that you also have a desktop version (support). This might be as important as the mobile version for those of us who don't create on our iPads and would rather review on tablet.


Hi, Bret, Quip looks good. As a tech blog editor, I think Quip is a great place to review essays with my colleagues, we can exchange our opinions in real-time.

For now I only have one question——does Quip have any plan to support Markdown?


I've played with it for 5 minutes on the Desktop and I like it, but so far I've got two questions:

1. There are links in "Introduction to Quip", but I can't see how I would insert a link myself. Not being able to do that would be kind of a deal breaker.

2. I also can't see how to revert a document to an earlier state, which given Quips wiki-like features is pretty crucial.


Not Really FF/Cr Only.

http://snag.gy/SzUHK.jpg http://snag.gy/cTUOA.jpg

(Tested on IE11 preview on win7. I dont have earlier versions.)


I'm impressed so far. Is there any chance you could send me the current beta APK file to test on my BlackBerry PlayBook? Web application works alright, but selecting text to style doesn't work :(

Yeah yeah I know, obscure device and all that. :P


There are some weird bugs while using CJK IMEs. It affects Chrome and IE11. It may be caused by wrongly processing key stroke events which is modified by IMEs.


I just checked it out and really like it. My primary use case would be a tool to replace or augment a wiki.

What types of feedback are you most interested in receiving?


Any and all


Is there a reason the app is not available on the UK app store?

Also, I'd second the recommendation to allow normal signup and put off decisions about trusting the website with contacts. I wanted to sign up while not giving the app access, but was not allowed to go ahead and do that because any emails associated with gmail etc tried to harvest contacts, and the cancel button on the google permissions page doesn't work. Doesn't seem to be a way to register a gmail address without going through the permissions step.

If I want to expose my contacts, I'd rather the app allowed me to choose when and who to do that with, rather than trying to force the choice at signup. I'm happy to give you my email, but not those of all my contacts.


The app is available in the UK store, but Apple's search indices may not have been updated. Try buying it using the direct iTunes link on Quip's website, instead of searching the UK store.


That's strange, I tried it earlier using the link on the website which took me to itunes, and it was listed as not available in my store, but perhaps they fixed the link (might have been a link to the US app) or it was a cache issue as you say. Seems to work now.


I can get it on the UK store no problem.


Someone else may have mentioned it, but it's really annoying not to be able to do a regular signup through gmail. I don't trust anyone to manage my contacts I'm afraid. Perhaps make those components optional, but just use them for auth?


Am I going to be able to download editable documents for use in other word processors? Or am I limited to just PDF?


I think the first thing that comes to mind when you mention "word processing" is compatibility. Most of us in the real world depend on Microsoft Word - can you guys promise not to mangle doc/docx files as soon as we open it or save edits from Quip? :)


Your attitude is what makes Microsoft so prone to mangle their own doc/docx files in ways only they can understand.

By doing that, they can prevent you and everyone else from using any competing product, including this one.

I will say it again: if your document breaks it is not the fault of Quip or whatever, it is a feature of using Microsoft formats, and Microsoft revenue comes from that feature.


I could not possibly care less. I choose software based on what works (insofar as it is a tool, and that is the foremost metric by which it is just judged), and part of working involves being compatible with the rest of the documents I handle, the vast majority of which are not produced by me (or my software choices.)

If you want to compete with Word, make it righteous and compatible, and I will purchase a copy immediately.

However, given the choice between the moral high ground or a text editor that does what I need it to do (including compatibility), I will choose the latter every last time.


You still won't be able to print that last minute contract/grant/whatever from your high horse.

You not distributing closed formats (that's why i don't use M$ office, apple products or buy sony weird media that came out every now and then) is the right thing

You preventing yourself from accessing those formats are not harming them, just yourself.


Well, I'd rather get my shit done smoothly with my co-authors rather than take a principled stand and all that. Most in the academia do not wanna change their authoring tools, especially if they are 50+. And all of this is driven by one thing: most of the conferences and journals in our field want Word submissions. I don't have the hallow effect to change that. So we'd rather everybody dance to Microsoft's tune than the other way around.


This looks awesome.

When I installed it, the first thing I am greeted with is a screen asking me to enter my email address. Given that my email is a Gmail address, it notifies me about wanting to manage my contacts and something else (that was the first off-putting step in my experience). I just met you, and your hands are already going down my pants.

Then once I got in, the 1st or 2nd screen inside is about adding friends because it is better when you collaborate.

The only reason I saw the 'Skip' in the top right is because I was really looking for a way not to do this.

So I think the issue I have with this workflow is that the expectations that the landing page set are one thing (i.e. awesome document creation on mobile devices) and then the experience is pushing me into a "hand-over-your-address-book-and-get-to-sharing" experience right off the bat.

I get the whole "viral loop" thingy, and baking it into the product experience, but I feel like it would leave a better taste in my mouth if I was nudged into it - rather than broadsided.

That being said, I am likely to continue using it and playing with it (because of the potential value that a word processor made for an iPad can have).

I was just put off by that digging into my address book experience...that's all.


Sadly, I think this suffers from one of Facebooks greatest and worst issues: "WHO WOULDN'T WANT TO SHARE THIS, NOW!!!"

>"Uhm... because; Fuck You, that's why"

I would suggest a much more clever way to virility; Help me actually MAKE something I WANT to share...

How about a tutorial on how to build an utterly awesome [document] thaat I just must share!

An invite, a how-to, op-ed...something!!

Here is an app that is looking to re-define how word processing is done, with a social context built-in - yet fails to provide a compelling reason, way, example, on how that should be done.

If word procs are so broken, give me an exciting example of how you fix it.


I would suggest a much more clever way to virility; Help me actually MAKE something I WANT to share... How about a tutorial on how to build an utterly awesome [document] thaat I just must share! An invite, a how-to, op-ed...something!!

This is actually pretty clever.

Bret and Team...not to be presumptuous to offer you guys advice, but I think this could be very useful.

Picture this....the way make/consume documents has changed drastically since Word was initially created.

There could be a VERY powerful viral loop in here somewhere, but I don't think it is on the surface.

If you guys built it into the document type being created, e.g. you made some nifty tools that allow me to make 'wedding/party invites' from scratch (with some sexy templates or features that add significant value to the creation of an invite) - then you add the address book/viral element built into that process, once it is done - it makes total sense.

Once they create an invite, they want to share it.

The same is likely true for other document types - e.g. Resumes, Basic Flyers (say for Yard Sales, etc.), article that needs to be proof-read before submitting (like an op-ed), a school paper, certain legal documents, etc.

So, I guess what I am saying is....if you take a step back and think about different document types that people might want to create. Then you build tools to make the creation of each of those documents easier, than say using Photoshop, Word or Google Docs - then you build in the viral loop into the appropriate document types that make sense for you to share it.

I think THAT would be revolutionary.


Think VistaPrint and their free business cards... free as long as you let them print their logo on the back. :)


Totally agreed -- I'm skipping it for now. "View my contacts" would have been one thing, but "manage"? Be nice if one could try the tool and invite friends later.


We don't save your contacts. We use it to find existing contacts on Quip. Sorry it isn't an option.

-- Bret


Why not offer a $1.99 version without having to create an account. Everything these days is "create an account", "allow access to contacts", "sync with FB" - gets annoying.


Because $1.99 for the Word-killer is not a business.


Far, far from the "Word-killer" more like a glorified "Notes"


Okay, I tried it based on this. Ideally one could opt into this step, but I think if it either said 1) "view your contacts" or 2) you simply wrote "We never change your contacts or save them on our servers" or similar -- that'd do it, I think.

BTW, once in, I really like it! Simple, elegant, but not too simple (e.g., it supports basic tables).


I don't get why a word-processing app (which is mainly what Quip wants to do, if I got that right) would need my email address as a _base_ feature. If collaboration and sharing and social and the like (the last one of which is a huge red flag for me) are an _optional_ feature of a word processor, thats fine. But as a basic requirement for usage? I'd rather not have that.


> I was just put off by that digging into my address book experience...that's all.

There's absolutely no need for it in a word processor, this social stuff can't die fast enough imho.


Great stuff. Never easy tackling such an entrenced market.

I have a few suggestions though as someone that not only actively uses Google Docs but practically forces people I work with to do so too.

1. How do I make this appear in my existin Google Docs folder? I really do not want to have another place for my documents.

2. The pricing of Google Docs makes it really hard to beat. How does quip plan to fight that?

3. Still early days but people create different types of docs e.g Spreadsheets and slides for the same projects. How does it work with them without putting one type of doc in a differnt location from another? Especially when they are fr the same project?

4. My biggest issue when using Google Docs is that of formatting. The format does not play well with Word (we have to accept Word I'd boss for now and a monster number of people still use it ). Does the formatting work well with Word?

From my very limited knowledge, I have a few suggestions

1. Be the best at something and come inthrough the flanks. E.g the best way to edit your DropBox documents (I actually thought Dropbox would have launched a document processor by now). Coming through the flanks will remove the weight of expextation and at the same time allow people to

2. integrate you into an existing workflow for a large number of people. Eg. Sync with Google Doc.

3. Understandably, 17million is not a lot these days so you need to start earning money. But consider almost everyone will already have away of processing docs. I would find it hard to pay for something I have already paid to do. And does far much more work for me. You need people to start geting used to you and your pricing will limit adoption

The above is my feedback. I am sure you must have thought of it and more. I wish you all the best.


RE: your point #1, we've started using letterfeed.com which works with your existing Google docs and provides really great diffs.

RE: your second point #1: Box is doing exactly what you suggested. they hired the creator of Google doc (Sam Schillace) and created a lightweight box document editor.


>> 1. Be the best at something and come inthrough the flanks. E.g the best way to edit your DropBox documents (I actually thought Dropbox would have launched a document processor by now). Coming through the flanks will remove the weight of expextation and at the same time allow people to

What's a DropBox document? I have Word documents in my Dropbox, PDFS, photos, spreadsheets. I don't have Dropbox documents.


As Wilfra stated, I mean documents stored in DropBox (Word, PowerPoint, Excel(Spreadsheets) etc)

Sorry for the confusion and the one billion typos. I was typing on a mobile first thing this morning.


Pretty sure he just means documents that you have stored on dropbox.


Quip is Bret Taylor's new company.

Bret founded Google Maps and FriendFeed. Then he was CTO of Facebook for 3 years.

So this should be interesting.


Wasn't Google Maps an acquisition?


Yes, from an Australian company run by Lars Rasmussen called Where 2 Technologies.


According to https://quip.com/about/ he seems like an underachiever on the Quip team.

>>Ryan's resume intimidates small children and household pets. After co-founding Google App Engine with Kevin, Jon, and Bret, Ryan boarded his hot air balloon and ascended to low earth orbit. He then won a Nobel peace prize, seven Olympic medals (all bronze), three Oscars, and the jackpot at Caesar's Palace. Since landing, he's cured cancer, penned the sequel to Ulysses, and achieved nirvana. That was on Tuesday.

They've evidently already raised $15 million as well. This should be really interesting.


Should add self-inflicted boners to the list...


[deleted]


All of it except the app engine part. Come on this is so obvious, and i am not even a native speaker.


[deleted]


"cured cancer" should be a dead giveaway that the list isn't real.


and isn't funny.


Definitely "not for my mom" product, at least not yet. I logged on using my Google account and it needed permission to manage my contacts and among other things! Why a word processor needs to manage my contacts? Interface on desktop Chrome is filled with undiscoverability issues like Windows 8 UX. For example, it took me forever to figure out that there was a "+" sign on the bottom right to start creating new doc. That was in fact only way to create new doc. I still can't figure out where is the button for making text bold or italics. After few minutes I gave up trying to figuring out how to change font.


Nice subtle "Professional" marketing with the Quip Business screenshot for the desktop NOT being on a Macbook. :)

However, this says nothing of compatibility with existing docs. What if I have a ton of content trapped in .docx? What about Tables in docs? Are they supported?

How do you send a document to a non-Quipper? Does it PDF? Export to ODF? DOCX?

Or are we to expect an email "Hey, I sent you this awesome document! All you need to do to open it is install this app and reate an account!" type of spreading?

Finally, while the UI is definitely beautiful, the collaboration part looks like it suffers from Facebook's one-scrollable-column...

Ill definitely give it a try - but if the app is just a vertical data-silo into which my content is trapped... then I don't see it being very useful for me. Looks nice - lets hope its useful.

EDIT: I am really interested in the UX of creating a nice looking document without a mouse! The speed with which I can type and navigate on any phone or tablet is fractions of that of my desktop... I guess some people like producing on a phone/tablet - I personally HATE it - so I'd love to hear how people deal with it on this...

For example, there is no Search function for text on my iOS devices. They'd better implement search and replace. Highlighting SUCKS on any touch based device as well...

I am wondering if these UX issues are overcome by well built software?

Basically I see phones and tablets as almost exclusively data/content CONSUMPTION devices - not because of size or form - but of the HID/Input.


Right now, we natively support PDF export.

We also support "high fidelity" copy and paste, i.e., if you paste a doc from Quip into Word or similar products, it preserves all the formatting correctly. Not awesome and we will improve in subsequent updates, but it actually does most of what you'd need in the meantime.


One of the best word processing docs I have ever used was Page Maker 5.0... Everything you put into it was treated as an object. Tec: Object box. And they were extremely precisely controllable. None of the god-damned app trying to auto snap/move your stuff around.

You had a "page" which was actually just a backdrop on top of which your content object hovered - and you had very very fine control.

If you have the ability to treat each piece of content as a discrete object - and move, size and shape them precisely - that would be fantastic.


Then you might like Office Publisher. But this seems like an entirely different use case. In this case, writing/editing/collaborating is the primary purpose, and formatting and style is only there for those purposes. This is not a design tool - this is a writing tool. When I'm writing, all I want to have to do is write (I might want to do some basic formatting, but that's still within that purview). I don't want to design the document; I want to write it. It seems that this is the main purpose of Quip, as it is the main purpose of Word (despite that application being bloated and horrifically misused by many).


Is it just me, or are a lot of startups borrowing each other's value props? It's like a Mad Lib that everyone just fills in:

"[Product] is a [app category] that enables you to create beautiful [output]."

Everything's about "enabling the creation of beautiful" XYZ. Nothing against these guys in particular, I just happened to notice it while reading the site, and am thinking back to the N other new product announcements I've seen here recently.


Well, it's pretty well known that using "beautiful" in your headline makes for a weak value prop, but it's also a hard concept to argue with. No one wants to make an ugly anything.


It helps to be the ex-CTO of FB when raising $15M for an app with not that many users. But best of luck to these guys if the product is good (haven't tried it yet, not much of an iPad typist)


Meh, MS Word is a horrible piece of software, but it does its job, how is this different? Collaboration? Good luck convincing the business world only with that, they have been emailing files for 20 years and they have been reading paper for over a century. Really, good luck.

Then, format? Open, closed? Are we again proposing creating documents on proprietary formats after all the issues we saw with .doc and friends?


One of the problems I have with word is that the paper paradigms still dominate everything there.

An word processor that is more rooted in the digital age have a fair shot if executed correctly.


But guess what, people actually do use printers.

On top of that, I am doing my case here for "business use". If you are targeting business, you have to look at Power Point, not MS Word. Most of the business rules, presentations, information, are in a .ppt. Guess why. People like graphs and images to convey information, they prefer 1 line of text and 1 image instead than a dense paragraph.

And the good thing is that there is something super tested that is already great at that... the browser! Also, html, css and friends are a good open, tested, vetted, format! Why do we keep reinventing the wheel? Why don't look at making great use of web technologies?

What you want is a good alternative to Power Point, with presentations that run into a browser and that can be easily saved as a .pdf. That's it. That's a great product.


The signup process is totally screwed up, in an infinity loop kind of way.

I signup: email, name, password. Sends me a confirmation email. I click on confirmation link. Sends me again to the same signup page, only this time the fields are completed. The only available next step is to click on "Next" again, and the email verification is sent again, sending me to the same completed fields page...

It happens on both web and iOS. I guess I'll have to stick with Google Docs and Pages.


It would have taken a lot of convincing to switch me off Google Docs in the first place.


This is happening to me too. I can't signup.


If you email me your account information ( powera@quip.com ) I can investigate this.


Thanks for offering to help, but I've gone ahead and deleted the app. I'll stick with Pages and Google Docs, a signup process to use a word editor isn't for me.


Didn't you signup for google docs as well?


I signed up to Gmail in 2004, but not to Google Docs. At least voluntarily, you know what I mean.


So you prefer to use a product that signs you up involuntarily? Interesting.


It would definitely be interesting if that were what I meant. Unfortunately it isn’t.


Who likes typing on a tablet or phone? They are for reading, not composing.


We support external keyboards and keyboard covers for tablets, both of which are a big step up over screen keyboards. Works really well - I actually have grown to really love it.


I love typing on a tablet. The tablet is actually a great form factor for writing, and, more importantly, focusing on only writing.


The best part of Quip is portrait on the iPad - just a blank sheet of paper with no toolbars. It is a really nice writing (and reading) experience.


Perhaps not for everyday use, but I have been in situations when I am away from my PC and don't have my macbook near me that I got inspiration for a blog post or something.

With my iPad handy, if I have a robust word processor I would write it down.

Plus, it's much more convenient to walk around (even the house) with your iPad vs your laptop - well, for me anyway.


I can type at around 80 WPM on my iPad.


iPad mini portrait is great for typing


This looks great and I'm hopeful that it will do well.

Having said that I can't help but think how strange it is that the launch of another word processor is novel enough to reach the front page of HN.

I understand that the co-founders are big names in the valley but a word processor? Perhaps I'm missing something but the technology here seems anything but front page worthy.


It's a novel way of implementing a word processor and from the screenshots looks like a good start.

I'm getting pretty tired of these "how does this belong on HN" posts. Face it, most things in computer science have been invented before. The interesting thing is how well a product has been executed. Should we not have linked to the announcement of Facebook or Dropbox when they were announced, just because social networks and file syncing products were around before them?


> Face it, most things in computer science have been invented before.

It'll be hard to convince me that in only 400 years of its existence we've managed to exhaust the majority of our capacity to expand computer science.


Good because I'm not trying to convince you of that. If you only want to read about novel research, please go read computer science journals instead of complaining on Hacker News when new startup launches get coverage.


This is not a helpful or even relevant comment


Kinda looks like OneNote for people who haven't seen OneNote. A few cool new things in there, like the @mentions. Neat.


Yet another company making Android a second class citizen? Pass. When you send me that message early, all I can say is thanks. I know I will be disappointed because other devices are a priority. At least you are honest.


Criticizes word processors as being from another era with old concepts. Then goes on to show a skeuomorphic interface based on even more elderly analogies, such as "desktop" and "folders."

Minor nit aside, the diffs do seem very helpful to the folks who pass around Word docs and such. I guess either technology or the tech world has only now caught up to this need with things like this and Draft.


>> Criticizes word processors as being from another era with old concepts. Then goes on to show a skeuomorphic interface based on even more elderly analogies, such as "desktop" and "folders."

Without dropping the notion of a 'document' altogether I can't really think of a better way to convey a 'group of documents' than a folder. I feel like these metaphors aren't going away anytime soon. What would be better, do they need to be more abstract so as to not be skeuomorphic? A 'group', a 'set'? Having a single long list of documents and tagging them could work, but I've always felt a large proportion of users prefer actual 'folders' to tags, (probably why Gmail offers both).

I was really impressed with the UI. And it synced between my iPad and Chrome desktop very nicely. Look forward to playing with this more.


Boy, Hacker News has gone in a strange direction. Killer new product from legendary engineers. Let's all get together and shit on it!


Maybe this is just me, but most of the comments sound like useful (yet harsh) feedback on basic usability issues.


I don't see the obsession with calling this feedback harsh. I'd kill to have the feedback shared on this site (it's not like you are obligated to listen to anything), and it doesn't offend me in anyway. I actually like when people get straight to the point.

If someone were to have a mightier-than-thou attitude when giving the feedback, then maybe that would throw me, but I would more likely get annoyed because feedback from people like that tend to be redundant or just complete shit.


^^that's Marc Andreessen FYI, those of you downvoting him.


So? If his argument for why this is good is that it's "killer" and from "legendary engineers" then he deserves it.


It is always easy to shit on someone else's product. But it's still a net benefit, in a pile of shit they may find a gold nugget of a comment or a suggestion.


Looks awesome. I especially like the conversation column showing diffs and messages together -- it seems like an elegant way to collaborate.

Congratulations Bret and team!


Compliments on the thing as a whole, but one thing stuck out to me (negatively).

When I read about 'tablets' and 'interaction' and saw the screenshot of how interfaces haven't changed much, I got rather excited about the idea of a word processor that truly tried to change the way we 'process words' on touch devices.

Instead, it seems you've mostly focused on the stuff surrounding word processing. Which is a noble goal, but not what I was hoping/wishing for.

I'd like to see someone reinvent the word processor, or update it for touch interfaces. In the same way that the mouse greatly changed the way we work on 'normal' computers, surely touch should give us similar new advantages.

I've been following a number of projects that try to do this, but they are hyper-focused on just that text-input part. I'd love to see the best ideas from those experiments find their way into Quip.

(This is just a general observation, not an attack on Quip. I can understand that you have chosen a specific focus that doesn't happen to be what I care about.)


Could you share links to those projects that you are following and elaborate on the ideas that has you excited?


Played with the web version for a bit. Nice looking app, but doesn't really do anything I need that I can't do with Google Docs, which my company uses for a lot of collaborative writing. We still eventually publish the docs out to Word and PDF because that's how they get consumed, but for the collaborative writing part it's Google Docs all the way, so I see value in refining the collaborative writing market.

Having offline mobile is "nice" but not totally necessary for my use case, mostly because the number of people I know who car write decent sentences on their mobile devices are few.


I don't understand why do all (and I mean ALL) screenshots have to be on an Apple device? Are you selling iPads or iPhones? Shouldn't your focus be on your product and not on Apple's product?

Perhaps in the beginning somebody could be fooled that if you like awesome Apple products your product will be awesome as well. Or that because iThingies near perfection your service is also going to be highly polished. Obviously, that is more often false than true - you're a damn startup and the products on the screenshots are sometimes little more than MVPs (not in this case, I guess).

What is wrong with just a screenshot?


Doesn't look as nice. Apple sells. You don't reinvent the wheel when it's running well.


That's just what I thought, looks more like an Apple product page. I'm also surprised that there is no single desktop screenshot. Maybe I'm getting old, but that's where all my word processing happens, not on tiny touch screens.


Click through to the "Quip Business" page - they use a Thinkpad instead. Subtle bit of "take us seriously" marketing to business types.


Why is everyone complaining about unimportant details? Please focus and provide constructive feedback.


It's the fastest and most intuitive way to show it's for iOS.


Interesting though this sounds, I get irritated whenever I read about someone changing the existing paradigms of [insert topic here], and then continuing to use all the existing metaphors from the existing paradigms, e.g.; 'desktop', 'inbox', etc.

And despite my rant, I'm not sure if there's a solution to this. You need customers to understand how you're asking them to change, and without reference to the old terminology this is damn near impossible.


Honestly, this wont change until we drop the skeuomorphing of paper...

Someday, someone will build something where "documents" may look like little blocks, with little indicators on them as to which data-streams they connect to live and how much social activity is happening about them - their popularity, their rated completeness, how many links to that info, security level, capabilities etc.

Take the whole idea of an entire stack and call it a "document" when you open it - it may contain whole DBs, connect to N other things and be able to produce X based on Y input from you or others. They may be intelligent enough to know to ask you to input a certain set of content before they can move onto the next phase of becoming complete, even with training information inside telling you how to enter into them the info they need to realize completeness.

Compressed abstraction and virtualization into a single finite functional datablock that can be moved sent secured monitored etc... just as much as any other stack/cluster....

/daydream...


It's not a skeuomorphism. Some people actually print out these word processing documents onto actual paper, so they need to be able to see what the document will look like on paper before they print it.

As an aside, I typically use word processors in "Web Layout" (as MS Word calls it) mode until I get to the point where I'm starting to think about print layout. Only then do I switch to "Print Layout".


To me this feels like a group of friends that are already financially stable deciding they're tired of working in a corporate juggernaut and just want to "get the band back together".

Maybe quip works out, maybe it doesn't, maybe it's just giving these guys and gals something to do for the next year or two... and that's just fine. Not every product has to shake the foundations of society and life as we know it.


From the privacy policy;

"Information that we collect from our users, including PII, is considered to be a business asset. As a result, if we go out of business or enter bankruptcy or if we are acquired as a result of a transaction such as a merger, acquisition or asset sale, your PII may be disclosed or transferred to the third-party acquirer in connection with the transaction."

Honest.


First, great work. Second, please put something on your landing page that addresses Google Docs. Address the top X document tools and explain to my why I should use Quip. That was my initial question, and I had to scan through HN to find my answer. Other than that... it looks great and I hopeyou guys rock it!


A bit off topic, but every time i see document-making apps, i wonder about the lack of file manager.

My workflow is almost always, open the app, start typing, then ask myself "i'd like to add a picture here". Now, on desktop that's simply a matter of clicking "import image" and browse my hard drive to find the picture. It's a pull workflow.

What's the worflow for that on an iPad ? Android has file managers, but iOS definitely needs something more convenient than "export this image to".

EDIT : and that could be really easy to do from an API / UI perspective : just create a system UIViewController like mail composer, that present the list of apps (or app groups), and let me pick files that the apps put in their "shared" folder (read only).


Very interesting project.

Just a couple of feedback and a suggestion for a feature

1. when editing a document, the left arrow works as opposite as one would expect: instead of sending the editing fullscreen, it brings the toolbar in foreground. In this case I would put a right arrow.

2. I would put the graphics/table menu together with the paragraph/heading/list

As a LaTeX user (and as a editor of many BS/MS thesis of non-technical friends) I have always thought that defining the structure of a long document before starting to write was fundamental. Therefore I would love a WYSIWYG editor that forces (or at least guides) users to define the structure of the document before and in a different place than where they write the content.


Nice. Seems very similar in focus to other document based collaboration services, perhaps most notably these folks: http://www.collaborate.com/

Quip seems closed, no links to Google Drive or Box that I could see, but they include private links to hosted document storage and PDF export. It's like the Asana[1] in that way, but Quip has a solid focus on documents not tasks.

Some strange UI artifacts on my iPhone 4s iOS7b4, text insertion didn't work; wonder if this is due to a proprietary attributed uitextview?

[1] http://asana.com/product


How your website looks when accessed over my 3G connection:

http://imgur.com/fD2dC7f

Annoyingly, all your images are loaded first (and judging from the load times, they're not that small).


Lost me at 'To create an account'


Hmmmmm

I'm personally not a tablet-typer and connecting a BT keyboard to an iPad with a case is basically a laptop, so I'd rather just use an Air (wouldn't you?)

Quip looks nice, but from reading this thread, their and playing with the app myself I have a few observations. After all, this is a thread where we come to comment, so why not throw five minutes of my life into some writing, using my BT keyboard, on a big heavy iMac.

First, saying that there is "barely a laptop in sight [in the Bay Area]" is just rubbish - there are _plenty_ of laptops in and around the Bay Area, the Valley, Southern California, California, the United States, the world. Startups - your users are not all in San Francisco. It's like Tim Cook saying "there are no Android phones at BJ's Grill."

I appreciate the forward thinking of this app in a very "post-PC" era kind of way, but showing a screen of MacWrite from 1984 in the app page is just ridiculous - there have been _plenty_ of great mobile-based word processing applications in the past few years, in case you have not noticed. From Pages to IAWriter to Textilus to Evernote, the list goes one. Saying the "software that we use to get work done has not evolved over the past thirty years" is just utter nonsense. It has evolved, quite a bit. As much as I don't want to praise Microsoft, they've been improving Word (sure, Office for iOS is terrible) slowly but surely over the years. It's a solid WP and you give credit where credit is due.

With regards to this application, the "thread approach" to document sharing and collaboration is an interesting notion. That is if you share a lot of documents with other social-based users a la FB style, but I highly doubt you're going to see attorneys redlining agreements in a feed - although it would be nice to see people chatting regarding a document, pitch, brief, agreement in real-time - but hey, world doesn't work that way (especially at $500 an hour). I don't think a lot of users "enjoy" word processing. We do it do get work done!

Editing document also appears to be a little strange (although I don't have anyone to collaborate with yet) but the concept of including "documents edits" in the activity feed makes no sense really. WP's such as Word (and WordPerfect in the past) have always been known for a rich set of features, tools for various professionals, the people who use WP's all the time. Formatting options, graphics, tables, charts, margins, etc. These are all very important features for the bulk of users. So while I understand the product and the "modern word processor" buzzword, it's important to define what a "modern word processor" is/should be and how you're going to get the majority of the world (95%) or a small chunk (<10%) to shift away from Word and to this modern design.

I get it - it's a social thing, the buzzwords are there, the skeuomorphism is flowing with the manila folders, but Word Processors have in inherent attribute that is tough to rewrite with graphics and sharing and @mentions: it's functionality. And that's all the matters.

Best of luck to you guys.

Edit: I wanted to add that it's important to test, use, and discuss [new] applications with an open mind. This is their first release, so things will undoubtedly improve, user feedback is so important to a new startup/product. Your users are everything - and certainly those outside of SFO (sorry had to). I think Quip can learn a lot from comments here on HN, no matter how long you work on a product and polishes the edges, it takes someone from the outside looking in to really give you some great direction at times.


"I'm personally not a tablet-typer and connecting a BT keyboard to an iPad with a case is basically a laptop, so I'd rather just use an Air (wouldn't you?)"

Yeup, exactly. And now that 10 Hour 11" Airs will be coming....


The messaging challenge Quip is going to have is that they have to call themselves a "modern word processor" so we have context to understand what it is.

But from the landing page this looks / feels drastically different from any word processing / document creation tool I've used in the past.

It might be interesting to test a variant that starts with a screenshot that centers visitors around what this has in common with today's word processor, and then hammers home the "awesome" part after that.


Great tool which solves several practical problems. Especially I like the ability to edit documents offline.

After looking at it briefly I came up with these points:

- I'd like to have an easy integration of multiple accounts, like a 'combined inbox', so that I can use quip for private and professional purposes at the same time

- For the desktop I'd like to have an app instead of editing text in the browser.

EDIT:

- In order to make a really great product, add LaTeX support, esp. for maths


Maybe I should expand about why LaTeX is so important to me. I use it as my main text processor, not only because it produces nice maths. It allows to abstractly structure a document (e.g. by defining environments that give meaning to a paragraph, like summary, conclusion, proposal etc), it allows you to define new commands (like functions), variables, conditionals and much more. For me, LaTeX is something in between writing and programming, where content is strictly separated from the layout. That's why I especially like to use it for any creative activity, where a lot of ideas are floating around, which can not (yet) be forced into a consistent document. And alone the possibility to add comments in the source is indispensable.


I find inexact that word processing hasn't evolved since 1984. I have personnally been working at Atlassian and I can tell:

Confluence has seemlessly replaced Word in the company.

The "share" workflow is pervasive in a corporate communication tool, and the rich text editor makes it possible to build bigger, richer documents. The reason word processors per se are being side kicked is they're only useful to layout a letter.


The danger in building a product like this is that you can try to be everything to everyone and end up being nothing to anyone. They've combatted this by positioning it as a simple word processor.

After playing with it, the product is much more than just a simple word processor. It's really well designed, especially considering how complex some of the ideas it tackles are.

Excited to see how things play out.


No doubt, this is very hard to get right, it's amitious, and maybe these guys do get it right.

I wonder, though, whether it is a good idea to sell the product as this completely disruptive rethink of word processing as we know it. The "What Quip does differently" section certainly doesn't make it clear to me what that revolutionary difference is suppsed to be.


All devices, except your laptop. Who actually wants to write more than a few sentences on anything but something with a keyboard?


> Today, we are extremely excited to launch Quip. Quip is a modern word processor that enables you to create beautiful documents on any device — phones, tablets and the desktop. If you haven't already, download Quip to try it out.

Literally the first paragraph on the linked page.


There are pictures of it being used in chrome. On a laptop. Am I missing something?


We run in the browser. Well, only Chrome and Firefox right now, but all soon :)


That "something" can be almost any device. I'm writing this comment on a keyboard attached to an iPad.


Why doesn't this support external hyperlinking yet? That's what I don't get. It's like creating an epic meal and forgetting to offer a fork.

EDIT: I figured it out. I had to paste a URL in and then type over the hyperlink. That's far from intuitive. It's too bad, because it mars what appears to be an interesting product.


Download as PDF skips all people/document mentions. I expected some alternative text or link, but it skips.

Screenshot of the Introduction to Quip PDF: https://dl.dropboxusercontent.com/u/14308170/quip.png


Looks like a pretty great service, assuming markdown export/import is coming!

Also, every time I open the app (on the web), I am asked to link facebook or twitter for a profile picture. I'm happy to upload a profile picture, but I'm very upset about being constantly pestered to link social accounts!


I wish developers would experiment with new ways of "typing" on touch-screen devices. And I put typing in quotes because maybe writing on touch-screen devices should take on a new form. This "disruptive shift" would not be complete without a better way of working on tablet.


how is this wildly different than evernote? is it support of multiple types of documents (spreadsheets etc)? i was looking at the bullets under "what quip does differently", and i feel like evernote addresses all of those things. what am i missing?


"We are starting with the word processor, but our mission is to eventually build the productivity suite for the mobile era." -> Intriguing!

Basically, google doc for mobile. That's not a bad idea seeing how google are closing products that people love.


Are there really more users who own tablet + external keyboard, than those who own a laptop? (Even if it was for Apples only?)

I think writing documents, or doing any kind of work for that matter, on an iPad with external keyboard looks ridiculous.


One suggestion I would like to see is a public permissions mode where anyone I share a link with can create an account and then be able to edit the doc. Looks great, very clean UI. I have been waiting for something like this!


I'm curious as to how they were able to line up the NYT coverage http://t.co/qCFneXpJwV with the launch announcement. Any idea who reps them, PR-wise?


it's the former CTO of Facebook. My guess is no rep needed.


No rep needed if all they want is coverage. If they want to craft the message, they still need PR. The job just changes from selling the story to getting the right people to cover it in the right way.

That's why Apple still takes PR very seriously even though the media are going to cover all of their product launches anyway.


I think he meant "No rep needed [to get NYTimes to publish to their schedule]", not an overall piece of business advice


If you use gmail but don't want to use your google account for auth:

1) Enter foobar@hotmail.com and try to sign up.

2) The form will now ask you for your name and password. Fix your email address and sign up.

(edit: first impression = google docs for mac users)


I'm curious about the business features listed on the site -- what exactly do they mean by Remote Device Management? MDM, or app-level management from devices?


I tuned out when I read "beautiful". If only writing something beautiful were as easy as picking the right word processor.

I'm amazing that anyone would enter the word processing space when we already have dominant players with years of experience doing the same.

I'm sticking to Google Drive. I don't see any advantage of Quip and like that google drive has many other features beyond Quip.


finiteloop: Can you talk about the UI at all?

Are you using any open frameworks/tools to emulate the iOS interface & animations, or is it all homegrown? Will you be updating the UI when Apple releases iOS 7 (and your UI suddenly looks out of place)?


It bothers me that it is free. What is the business plan? Are they going to sell my documents to advertisers in a few months?


This is without a doubt the niggliest point ever: Your Twitter app description just says 'Quip application'.


what's the elevator pitch for why users should look at this instead of iWork?


sooo... trello meets google docs?




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