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signs and "plackards" go ignored all the time. i worked in a computer lab and had to put up signs when things were broken ( internet, printer, etc.. ) and we always got people ignoring them...



"Placards" is the word you're looking for.

Yeah, nobody likes reading, and even when they do, they assume that they can disregard the signs if they have a good reason - such as, they reaaaally want to.

At some point you have to accept this, do some A/B testing and find the way to actually get people's attention. For instance, a WET PAINT sign will be ignored. But "This paint was wet at 8:32 AM, please do not touch til after noon" might be more effective.

A sign on the printer that just says it's broken will be blithely ignored. But if you cover it with a sheet, and the sign says "Printer out of order on May 10th, tech has been notified", that's a lot tougher to miss.

The burden of communication is on the communicator, not the recipient, so if the sign's not working, get better at making signs.


Sort of related: I heard a story where a decorator would write signs that said "wet pant" instead of "wet paint", because the "wet paint" sign would cause people to touch the paint to see if it was indeed wet. The "wet pant" signs, however, would cause people to point out the spelling error instead of leaving finger marks.


True, but not always. There will always be the 1-3% of the population that can't do something right, no matter how elegant the UI or detailed the sign. These trucks fall into that bin. Some people are just going to plow through whatever you put in their path.


I have to agree.. thanks for the reply I guess i never thought of that while i worked there, i just kept thinking "why don't they read the signs...", we did try a few different ones, and also made them 2 feet from the door sometimes, but it was still ultimately our responsibility to inform them of whatever the situation was..

@placards: i figured i spelled that wrong, thanks




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