I badly need something like this right now. As I understand it, brokers rule this segment. This would essentially be an online broker. My current broker sends me pdf brochures on request which I think is a pretty bad experience, so this would be a welcomed change for me. On the other hand, sometimes I also like to have a single point of contact. If my broker had access to using this platform, that would be an ideal scenario. It could allow me to research and compare at my leisure, but have a strong contact point when I need it.
We can be both your broker, software, and strong point of contact. We act as an "extended HR" for our customers - any issues they have with bills, insurance companies, or doctors - we help them navigate.
My contact info is in my profile - feel free to reach me, and I will get your company set up.
I agree. I'm just now switching away from my broker. They were a real pain to work with because they had no web interface at all, so everything involved tons of emails and pdfs back and forth. We're switching to Trinet and so far it's a much better experience. We get group rates on health insurance, the signup process involved far fewer forms, insurance and payroll are automatically linked, employees have a web interface where they can self-service. I looked at Zenefits and the experience was far better than a traditional broker, but still not nearly as good as a PEO.
