> The email will disappear into the ‘Expired’ box and the sender will receive a friendly notification that they can move it back to the queue, change it to a different format, or delete it altogether and maybe just give me a call
I saw that, and the point stands. I don't think an message basically telling someone their email was ignored is helpful. The existence of this feature could lead to a lot more emails being ignored, or even worse, lead to it being more socially acceptable to ignore someone's email, no matter how nicely written.
> The email will disappear into the ‘Expired’ box and the sender will receive a friendly notification that they can move it back to the queue, change it to a different format, or delete it altogether and maybe just give me a call