In our defence, he offered. It had hit hour 6 of both the primary and the backup aircon being down, on a very hot day - everyone was way beyond blame and the NOC staff were basically up for any creative solution they could find.
Wait, you didn't mean "he repositioned it a couple levels down on the rack to make some room above so he could unscrew the cover and crack it a bit open it like a grand piano"?
In our defence, he offered. It had hit hour 6 of both the primary and the backup aircon being down, on a very hot day - everyone was way beyond blame and the NOC staff were basically up for any creative solution they could find.