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How do you compete to find customers in such a crowded SAAS segment which is uptime?



A few ways:

- Building a better product than the incumbents

- Showing up, doing the work, every single day

- Refusing to compete on price

- Marketing until it feels like it's too much, then marketing even more

Easier said than done, of course.


Impressive.

Would you mind giving an overview of the marketing activities you perform?


I learned most of what I know from the 30x500 course by Amy Hoy/Alex Hillman, but the gist of it is reading and participating in forums, providing valuable advice, and writing articles that spread that advice further.


He posts and comment a lot (spam?) about it in a forum with potential customers: hackernews


I haven't seen any of OPs comments, but I remember when Checkly (also in this space) first launched the founder of that was posting a lot here and on Reddit.

I wouldn't say their comments were that helpful or insightful - mainly just advertising. Now they've raised ~$10m. It's spam, but it works ¯\_ (ツ)_/¯


This is exactly what I mean by "market until you think it's too much, and then some" - if it was truly too much, the average forum member would know (imo).


Spam works. It needs a level of shamelessness that I don't think is worth it, as many other things also work.


Yep, and reddit too.




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