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Ask HN: To what extent have digital payments replaced cash in your country?
30 points by jn31415 on Oct 30, 2023 | hide | past | favorite | 156 comments
I've been based in Vietnam for the past few years. This country seems to be relatively slow in adopting digital payment methods (which is just fine by me, btw.). Cash is still accepted anywhere and also still appears to be the most common payment method. When it comes to digital payments, regular bank transfers via bank apps seem to be the most popular option. I take it that the same is the case for other countries in the region, such as Thailand, Cambodia and Laos. But it does make me wonder, how is the situation in other places? Do people in your country still use cash on a daily basis? If not, what is the go-to payment method?



Since nobody's chimed in here from Germany yet:

Germany's broadly a hold-out. Particularly a lot of restaurants, bars and clubs are still cash-only, and some smaller shops definitely prefer cash. Used cars are, interestingly, almost always cash-only. Person to person transactions (i.e. buying something you pick up in person) are almost always cash. Open air markets (produce, flea markets) are always cash.

Electronic payments are becoming more accepted, but it's wise to almost always have some cash on hand.

Cash retains a certain appeal for privacy reasons, and, let's be honest, for businesses avoiding paying their taxes. I'm actually happy cash remains. I don't like the idea of everything I ever buy being recorded. I also don't mind when e.g. going out that I have to consciously get more cash from the ATM when I've blown through my evening budget.

This is in amusing contrast with my trip to Sweden last year, where I pulled out the equivalent of €100 for emergencies, and had trouble getting rid of it in the week and a half there since most places didn't seem to even take cash.


To add, Germany is an outlier when it comes to cashless payment adoption, even (and especially when) compared to its neighbours.

Overall, our experience is that it is impossible to be out and about cashless in Germany as there is no telling which bar / beergarten / restaurant / shop only accepts cash.


It's changing in larger cities. I only have to use cash very rarely now - in small Döner or pizza shops that evade taxes.


Germany’s slow adoption of cashless payment is, or at least was, shared with Austria, and even to some degree with Slovenia (which takes after Austria in many ways).


I recently visited Dublin from Germany and was positively surprised that they also still use cash in a lot of places. I even saw two pro-cash posters that read something like

    Using cash, we only spend 70% of what we spend using electronic payments
and the other one was privacy-related. I agree with both of them and your comment that it's easier to keep track of your expenses with cash.


Yes, I agree, I was going to write the same. But to be honest, I like cash. The feeling of the cash flowing out of your hand is much more palpable than when you use a card :) In Switzerland there is a national app for sending cash to friends that is really handy and popular (TWINT)


> The feeling of the cash flowing out of your hand is much more palpable than when you use a card :)

I prefer using credit card, as it's easy to lose track of how much I'm spending with cash. With card, I have a statement at the end of the month so I can see what I have spent.


An app for sending cash? How does that work exactly? Out of curiosity.


Yes, I meant money. Sorry, english is not my first language... It uses the phone number and is linked to your bank account. So it is an automated and instantaneous way of sending money to another swiss bank account. You can also ask someone for money and they can agree to transfer the sum.


Not a problem, I feel bad now for having asked. My confusion was actually more from that being fairly common app now in America (CashApp, VenMo, PayPal, etc.) and so wasn't sure if you were describing something unusual from my perspective or simply weren't aware or...

In any case, it's mostly fine to use "cash" to mean "any form of cash", although I guess this case in particular was just barely ambiguous enough for me to be confused.


I assume they mean for sending money instead of the actual physical notes or coins.


Germany is a weird country. On the surface they are the top of the line in technology.

On the other hand they still prefer paper money, fax machines and paper forms instead of their electronic versions.


Agreed, a hybrid system is nice. What bothers me are bakeries getting upset at you when trying to pay <10€ and you dare to attempt to use a card.


In the Netherlands; mostly haven't carried cash for 5-6 years now. Since Apple Pay was enabled here around 2019, the majority of my purchases are through the phone or watch. About once a year there will be some situation that requires cash, usually when traveling.

Even street vendors have debit/pin machines (Zettle/SumUp etc), and with mobile phones starting to be able to act as a receiver there would be no reason to use cash at all. I don't like the privacy implications but it's immensely practical.

For sending money to others, sharing bills etc you use Tikkie which generates a link or QR code that anyone can use to pay you via iDeal (debit).


Same here, haven't touched cash in the Netherlands in years.

It's interesting to see how it varies in other European countries. In Germany and Belgium you kind of have to carry some cash or you will find yourself unable to pay at many small restaurants and shops.

On the other hand, in Sweden, Spain, UK, etc., I also never touch cash. I have been to Sweden multiple times and I have no idea what Swedish money even looks like.


Netherlands. Only carry cash because I received some as a gift at some point. Only place that I use my cash on is the local barbershop which only takes cash (probably avoids paying taxes that way).

I pay everything through contactless payments through my phone or my debit card barring that.

Some shops don't even take cash anymore because of how few of their customers paid in cash compared to how risky carrying that cash to the bank is. I'm not very happy with that development, but I can understand why they do it.

Some people prefer cash, some people prefer using their debit card (chip + PIN is generally very secure, of course!).


Netherlands also here so commenting on yours - I effectively never use cash. I don't actually like this (I prefer privacy), but I also know that my own personal actions won't matter a lot.

I moved here a few months ago from Ireland where cash was still around but a fairly small percentage of retail transactions, but _very_ common for paying for services. Every tradesperson I used wanted me to pay cash and would charge me more if I didn't (they were committing tax fraud). At one point I was expected to have €3,000 in cash just lying around for a stonemason.


Important to note that some shops in the Netherlands do not accept credit cards, and some even debit cards from Visa/Mastercard due to high processing fees (few %, varies from market to market and business to business). What made digital payments dominant in the Netherlands is the iDeal and (now retiring) Maestro cards, which have low fees. EU is looking into implementing something like iDeal at EU level, to popularize card payments. Those few % that Visa/Mastercard take are a lot for some low margin businesses.


The percentage cut is definitely annoying, but I believe the move from Maestro to Mastercard has also solved creditcard problems for a lot of people. There were a surprising number of Maestro-only terminals out there that were limited by technology rather than policy.

I still don't think I can pay for my groceries with my credit card, but that's clearly indicated at least. I expect the companies refusing the huge processing fees to block credit cards for years to come until the fees go down. That's unfortunate for tourists and immigrants, but mobile payment (bank specific/Apple Pay/Google Wallet) should work over the standard protocol and otherwise there are still ATMs you can use.


I didn't use cash for years in Russia, all about card payments and instant bank payments between people. Last year many of POS asking to pay via QR code to avoid card fee (2-3%).

Central Bank will test digital Ruble asset in the recent time, it's some sort of limited conversion currency, like you get a payment for child care and it's possible to use only for limited products to purchase.


Here in India, UPI payments are quite popular. I live in New Delhi the capital and never withdraw cash in my day to day life. The only instance where I have to withdraw cash is when I have to pay rent as my landlord accepts only cash to evade taxes. Apart from these barring very few, at least in cities everything works on digital payments.

Please note that card payments are not at all popular in India and UPI is the most common means of digital payment.

Edit: I meant card instead of cash


> Please note that cash payments are not at all popular in India and UPI is the most common means of digital payment.

This is false. https://www.orfonline.org/research/indias-upi-market/ (article from last month, citing the latest figures available to it.) "While India has recorded a significant increase in digital transactions, cash is still the dominant payment mechanism, with cash usage accounting for 59.3 percent of transactions volume in 2021."


It was a typo. What i meant is among digital payments, UPI is most popular and card payments are not all!


> Please note that cash payments are not at all popular in India and UPI is the most common means of digital payment.

This is a very privileged (and personal) view.

In terms of objective hard data, the percentage of Cash in Circulation to GDP (CIC/GDP) in India is about 12.7% which is about the same as 2005-2015 figures (12.1%), in fact it’s slightly higher.

Essentially the ratio of cash in circulation to the total economy hasn’t changed materially, in fact it’s gone up slightly, measured over a decade.

Note that CIC/GDP did rise to 14.4% in 2021 due to GDP shrinkage post COVID, so it’s fallen from then, but that was a one-off blip.

Why CIC/GDP has not fallen further needs more investigation, but an interesting nugget is that most UPI transactions are very low value, 2/3rds under INR 500 ($6).

It’s also worth considering the impact of internet shutdowns, which can be long and sustained. People living in New Delhi won’t realise this, but many parts of the country have experienced this. Of course UPI now has “offline mode” (Lite) but it’s limited to small-value payments.

Some of the stats above was drawn from here[1], the writer is quite well known in finance journalism circles.

[1] https://www.deccanherald.com/opinion/sorry-cash-isn-t-going-...


It was a typo. What i meant is among digital payments, UPI is most popular and card payments are not all!


this is true for the affluent class.

smartphones are necessary to pay via UPI

smartphones--bank accounts--aadhaar card

in case of some low income workers, smartphones are not universal

in case of some migrant workers (including those that come from neighboring countries in search of jobs) .. aadhaar or bank account may not be immediately available

while digital payments are definitely becoming common cash is still accepted

in some cases autorikshaw drivers either avoided UPI (because something went wrong previously and their account went into negative balance ..so any payments they accept there will be swallowed by the app) ..or sometimes ask for cash as preferred mode because for them it is easier to spend immediately (sometimes even for sentimental reasons like first ride of the day)


Not true. I live in India and have traveled to smaller villages in the south and some in the north. People have started to avoid cash altogether because of few reasons. They do have UPI they just don’t like it cause they like cash. There is never any issue with UPI, it’s just an excuse.

Cash creates a problem of giving change that end up dissatisfying the customer or the customer just leaves. Only after UPI people understood this so now they want you to buy it as payments are not a hassle. Rickshaws in cities have lost interest in random hires. I have waited 45 minutes for rickshaws. Everyone is on Uber or Ola cause they will show up and say cancel the request and give me little less money instead. Pretty common. So they don’t have the option to say no to UPI. They try to give you reasons why it’s not working but they just want cash for obvious reasons.

UPI also allows people to have multiple accounts in family to accept payments. This way they can avoid any tax payments as small amounts in small villages are not scrutinised by the income tax department.

UPI has created more and easier transactions. Small village or big town, I’ve never seen a shop without a QR code in the last year or so.


>> There is never any issue with UPI, it’s just an excuse.

When we talk in absolutes like this, it sounds like technology worship.

I am not out here to denounce UPI or to say it is fraught with issues. Acknowledging limitations, edge cases, or the reality of some of the citizens for whom UPi is not the solution goes a long way in ensuring inclusive tech.

I am in the Silicon Valley of India and the monthly salaries I pay to household help are in cash. I would so prefer to switch to digital myself if they had that option. We can't simply deny the reality they live in because we love the new tech or the people that promote it.

The suggestion is to assume that there are people who cannot use UPI and other shiny new tech, and make accommodations for them to lead their lives, rather than push for all digital and exclude some people.


In tier 2 and tier 3 cities almost everyone uses UPI. And every lower middleclass home has a smartphone. Low income workers such as security guards, factory workers, all have smartphones with a 4G plan.


The suggestion is to assume that there are people who cannot use UPI and other shiny new tech, and make accommodations for them to lead their lives, rather than push for all digital and exclude some people.


Minor clarification: UPI works fine without an Aadhaar.

(I don't have an Aadhaar, and it works fine across multiple banks)


I am afraid that may not last long though?

Aren't all banks mandating Aadhaar based KYC and freezing accounts if there is no aadhaar? Atleast I know SBI did. And even PAN to Aadhaar linkage has also been made "mandatory"...even though the legality of the mandate is dubious, and there have been many deadline extensions.


Have bank accounts across 5 different banks and no freezes so far.

The PAN Aadhaar linkage has caused some investment issues for me.


>> smartphones are necessary to pay via UPI

No.

[1] UPI money transfer without Internet or smartphone; know how to do it - https://www.businesstoday.in/industry/banks/story/upi-money-...


This may be an option but seems rather convoluted -- needs a lot of phone menu navigation and inputs-- that practically very few if any must be using it. I for one never heard of it much less seen it in action.

There are areas without reliable mobile coverage... where people who need aadhaar authentication OTPs for their livelihood now, thanks to overzealous implementation of technology, are adversely impacted.

The suggestion is to assume that there are people who cannot use UPI and other shiny new tech, and make accommodations for them to lead their lives, rather than push for all digital and exclude some people.


India is really frustrating for tourists right now... I was there earlier this year, and there were several things I just couldn't do without UPI... Some restaurants just didn't accept cash so I couldn't eat there... Bus tickets had to be booked online with UPI... I think they're moving towards opening it up, but when I was there it was completely impossible for a foreigner to use UPI.


Now they have started an option for UPI for tourists!


Caveat - only available to tourists from a G20 country, and they need to register while exiting at an airport. This doesn't work for our neighbouring countries - Bangladesh/Sri-Lanka/Nepal which have the highest number of visitors to India.


> Please note that cash payments are not at all popular in India

I was just in India, and while I didn't do very many of the transactions that a resident would, I used cash for almost everything (except for supermarkets where I paid with my non-Indian credit card).

It didn't feel at all difficult to get by with cash.


> Please note that cash payments are not at all popular in India and UPI is the most common means of digital payment.

Delhi != India. Cash is still very popular in India and many shopkeepers groan when I ask them to show their QR code for payment.


It was a typo. What i meant is among digital payments, UPI is most popular and card payments are not all!


Also it is a way to evade taxes as per my observation!


I'm surprised so many here seem to be fine with paying by credit card.

Isn't it causing you an uncomfortable feeling, that one company gets all the data about every single thing you buy?

And via this also everywhere you go and when you go there?

So you are a 100% "see through" person to Apple, Google and/or Visa?


For me, the answer is no, I don't care about this at all.


Would you also not care if that dataset gets leaked to the internet some day?


If your bank leaks data, you would be in so much trouble that thinking about privacy implications of that would be pretty low on your list.

That's just your bank. If a global payment processor like Visa would leak data, there probably would be ripples going through most financial system (i.e. whole countries abandoning it, etc).


This makes zero sense. The biggest trouble is with the data/privacy, the funds would be safe. And no, the world wouldn't stop because of it, pretty much the opposite, small/medium scale leaks happen quite often and big ones aren't unheard of: https://m.startribune.com/target-settles-visa-card-issuer-cl...


How would the bank leaking data cause trouble?


Your entire digital life could be stolen from you if someone knows your name, address, DOB, and last 4 digits on your card. Attacker can go through e.g. the Gmail password recovery process very convincingly impersonating you.


Gmail will let someone who has that information take over your email account?

The name+address+DOB of many people are public. So anybody who gets a glimpse at someones "card" (I guess you mean credit card?) would be able to take over their gmail? That would surprise me.

Do you have a link that confirms this?


And how is that information not part of the data leak which wouldn't exists if one stop using Visa?


So keeping all payments in one places makes you less safe? Doesn't spreading out purchases between banks, credit cards and payment systems make it more likely? If I were that worried I'd pick on system that seemed to have the best track record and stick with it, which would probably be all Apple with things drawn on a mid sized bank chain with a good reputation. How does single sourcing not improve security?


My credit card purchases? Not really. I'm more worried about some of my teenage Reddit posts being tied to me than what brand of soap I buy on Amazon.


I wouldn't be happy about it. But as others have mentioned this specific data is way less sensitive for me than my email, actual bank data, photos and much much more. The quality of life vs risk ratio is heavily skewed towards electronic payments in my case.


The data isn't very granular. $218.76 spent at Amazon could be almost anything (or anythings). Honestly, I look at my credit card statements and even I have trouble figuring out what I spent money on. The data just doesn't seem that interesting.


It doesn't bother me, no.

I think what I've realised (at least personally), is that we only have a short time to live on this planet, and if life can be made more convenient by offering up my data, allowing me to spend my time doing stuff I actually care about, then I'll do it.


I consider myself a very security-oriented person, but you have to draw the line somewhere, and I find myself trusting my financial institution for better or for worse. They already have my SSN, they already have my large purchase history and loans and card history via credit reporting agencies, which you CAN'T opt-out of; there's very little else they can't also find out if they really wanted to. At some point you just have to throw in the towel.


I've seen ads on using Visa and Mastercard for public transportation instead of special cards. Especially in Japan and Singapore. Not sure how two aspects are addressed: privacy and availability (in case of bank card txs do not work?).

Personally, I'll stick to using the special transport card or cash on public transportation as long as I can. I hate the idea of all my movements being sold to advertisers (or, actually, anyone paying some moneys).


No it doesn't bother me, actually the opposite.

I feel much more comfortable spending money, knowing that;

1. It's the banks money, I can contest any changes on my statement before any money leaves my account. (consider paying for a bathroom renovation and the builder runs off with money or goes bust. The bank takes the hit, not me.)

2. That mass-data helps protect me, such as, abnormal usage can be queried for protentional fraud automatically.


Someone correct me on this but those companies only see the vendor and the amount - not specific items afaik. What I'd be more worried about are the rewards programs at the big retailers - that's the way to really analyze a persons behavior.


Somehow I have decided that being paid 2% by the credit card company is a fair exchange.


I detest it, but more on a broad societal level than individual. But I still use card (I don't really care for involving Google in yet another part of my life) because, well, what I do individually doesn't matter.


Brazilian here, even beggars accept PIX, the national free electronic transfer system. You can use it to transfer to anyone else by their phone number or email, or to pay bills. Cash is getting less and less common.

I find it funny when crypto bros were claiming it was about "banking the unbanked", when it's not a problem at least in a third-world country in Brazil. Banks are obligated to open at least a very basic bank account for basically anyone.


Here in India, cashless payments through various proprietary and privacy harming platforms, such as PhonePe, Google Pay, Paytm are popular among the city crowds and has become more common due to these elites pushing for it with street vendors. While these platforms use the UPI platform underneath (which is run by a consortium of public, private and foreign banks), most people don’t know about UPI IDs and instead use the linked phone numbers. “Google Pay me” or “Paytm me” is the “Venmo me” (of the U.S.) equivalent here.

There are tons of “fintech” companies backed by VCs, each trying to capture a chunk of the market with heavy competition. They sometimes partner with traditional banks to offer services.

Meanwhile, the linking of the so-called unique number given to residents (not just citizens), called “Aadhaar”, with bank accounts has resulted in more frauds and thefts through biometric scams (gummy fingers). The Aadhaar number as well as fingerprints are obtained from property registration documents, which are publicly exposed.

With UPI, there is a “payment request” mode too. Since digital literacy is extremely low in India, a lot of people have been losing money through various vishing and phishing scams. Getting the money back may also require greasing the palms of law enforcement.

As for me, I encourage people to use cash. I use a combination of cash and online payments. I carry all combinations of currency notes and coins to pay for any amount. I also have a rough idea of how much I’d need.

Whenever more people realize that the government is tracking their spends (including the push for a retail CBDC), they’ll start switching to cash mainly to evade taxes. So far though, most people have neither realized nor understood privacy concerns, give surveillance, etc. (I’m not blaming the poor and vulnerable sections, who already have a lot more to worry about)


The US Army Corps of Engineers no longer accepts cash for campsites they manage. The US Government no longer accepts its own currency. That's where we are in the USA at least.


Not accepting cash should be illegal everywhere across the world. What if your battery dies?


If I remember correctly the US military has their own payment network (Eagle Pay) and issues stored-value cards to the enlisted.


Or what if you don’t have a bank account?


If you live in the US, not participating in the banking system and not having a bank account is not a thing that you can do, except for religious reasons. From the moment you're born, you're on half a dozen companies' radars for credit reporting and scoring purposes, and most of the major purchases that you need to make to survive require a bank account with a good balance and a good credit score.


> If you live in the US, not participating in the banking system and not having a bank account is not a thing that you can do

Sure it is. Lots of people do. It's expensive, though.


> An estimated 4.5 percent of U.S. households (approximately 5.9 million) were “unbanked” in 2021, meaning that no one in the household had a checking or savings account at a bank or credit union.

https://www.fdic.gov/analysis/household-survey/index.html


Bank accounts are a necessary part of modern life in developed and many developing countries, and should be free and readily accessible to everyone.


There are plenty of places to get a free checking account, at least in the US. I don’t really understand why people wouldn’t have one.


My bank card doesn't even have a battery.


Your credit/debit cards use batteries?


Related: My European bank will ask if I actually need the plastic physical card, and unless I do, they'll just issue a virtual card to load into my phone/smartwatch.


UK. I haven't used or carried cash here for about 3 years. Other than a really inconvenient time someone gave me some for one of my kids and I had to pay it in.


UK again. Almost all shops accept both cash and debit/credit card. So you can survive without cash, but you can also survive without digital payments. Though they might not be the sort of people who visit this web site, I see lots of people paying with cash in shops. Occasionally you see a small business or a temporary set-up that only accepts cash or only accepts cards -- they typically have a notice apologising for the inconvenience -- but you could just avoid them.

However, if one private person is selling something to another private person, and they don't know each other, then it's nearly always cash because most people aren't set up to receive digital payments, don't want the hassle of setting it up just for one odd item, and in any case wouldn't trust the technology and companies involved for a large sum so people quite frequently pay for a second-hand car in cash if it's a private sale.


Seconded - and it’s almost 100% Apple Pay for me so I rarely carry a card here either.


Luckily, cash is still a majorly accepted payment method over here from my experience. I did my weeks food and charity shop shopping all with cash on the weekend. Markets are still very accepting of cash as an example. We have options still but for how long, I'm not too sure but hopefully indefinitely.


Another UK person here.

In London. You can do just fine with only a card. Quite a few coffee shops and lunch places only accept cards.

In Nottingham I've not seen a place that only accepts card. The Buses still accept cash


Sweden. I can count on one hand how many times I’ve used cash in the last 5 years. Cash is extremely rarely used. For paying in stores, contactless cards or Apple/Google/Samsung pay are the most common payment methods by far. For paying people (such as splitting the cost of a meal at a restaurant) we use a service called Swish which is connected to your bank account and works similarly to Venmo or Zelle in the US. Swish can also be used for paying businesses. Some businesses such as food trucks have a QR code that you can scan to pay them.

Paying businesses can also be done by using services called Bankgiro and Plusgiro. These are done directly via your bank account and if done after 10 AM are processed the next business day.


Finland is virtually 100 % cashless. Open markets, grocery stores, restaurants, second-hand shops, flee markets, etc... — they all accept cards. I cannot recall a single place that didn't accept cards. They do accept cash too, though, but most people nowadays use cards.

I have been living in Athens for a few months now. Most brick-and-mortar places, if not all, accept cards but when you go to an open street market, it's cash-only. Also, if you buy something like tobacco, they only accept cash even though they have POS systems in place. It has something to do with the taxes (or circumventing them?).


Australia: almost all cashless. You only get some cash when you buy a used car, pay a tutor or something else like that.

The govt endgame seems to be forcing most of the cash out of circulation, a ban on cash purchases of more that $10000 (with some exceptions) is already in place.

https://treasury.gov.au/sites/default/files/2019-10/28454_fa...


It depends where you go, especially dependent upon the town (for example, Springvale in Victoria has a large ethnic Vietnamese community, and a lot of business is done using cash)

In addition using cash often saves you money. A lot of restaurants will literally give you a discount if you pay with cash.


These businesses are 100% tax-evading. There has to be a better way to balance the ability to use cash and not have people evade taxation.


The pandemic did a real switch. I remember being able to go weeks cashless back before it, but today I don't even carry my wallet out with me.


My observations were the opposite, everyone went germaphobic during the pandemic and the last holdouts switched to cards, or worse yet, phones.


I'm German, but in Bogota. Famously, Germany has a strong affinity to cash, credit cards have seen a slow adoption, and the cultural aversion to debt makes them still a bit "off", though they are accepted in the majority of places. More common are bank debit cards, but every business will accept cash. It's been historically common to pay for used cars in cash, out of a mix of spending limits on cards and a paranoia that this should be a transaction of equal immediacy.

In Bogota, well, much of the country is unbanked or underbanked. You can pay ANYTHING in cash through the ubiquitous "cash payment" officies (like Pagatodo). You give them a reference number the service gave you, and cash, and they mark your bill paid. This works for a five-dollar power bill, internet bill, evenfor as a thousand-dollar flight you booked online.

There's a paypal-like phone app, Nequi, that almost every colombian has as well, far more common than credir cards. While big stores and restaurants will accept cards, a small (and not licensed) street vendor will often have a QR code to pay by Nequi. This needs no special equipment and no special permits, apparently.

There are many signs "cash only", and many signs "cash and nequi, no cards", especially in small stores.

Nequi, however, is not available to foreigners, even to those who live in Colombia with permits. Cash is everywhere.


Australia here.

Most places still accept cash, but approximately no-one uses it. Store staff almost always assume tap-to-pay, and have to cancel the transaction if you pull out cash.

Bill payment is done with a pre-authorised debit transaction, credit cards, or using an Australia-only (I think?) system called BPay. Most utilities, etc, have a BPay number, and most (all?) bank apps and websites support BPay payments.

Person-to-person payments used to require entering bank (called BSB: bank, state, branch) and account codes, and took 2 days to transfer. In the last few years there's a new system (called PayID) that uses email or phone number identifiers, and offers instant settlement.

So ... basically anything legal is now done electronically.

During COVID, many stores stopped accepting cash, and some of those never started again. At this point, it's only a small proportion, but I imagine it will grow over the next few years.

I worked on a BBQ stall at my child's school fete recently. To take electronic payments, you had to go to a different designated stall and pay for tokens, and bring them back to the BBQ stall to exchange for food. I noticed that many people carried an "emergency" $20 or $50 tucked in their phone case, and broke it out rather than do the extra steps to get tokens.

I personally withdraw a few hundred dollars every few months: one of my favourite restaurants is cash-only (very rare!) and the farmers market vendors seem to prefer cash too. But that's about the only times I use it now.


Also, in Australia, the banks have started to withdraw their ATM networks.

Previously, all banks had a network of "first party" ATMs, and fee-free deals with other banks meant you could mostly withdraw from any bank-owned ATM free. There was a small group of non-banks ATMs that charge a $3 fee for a maximum $200 withdrawal.

Now the major banks have outsourced their ATM network to an armoured car company, removed most of their first-party ATMs, and the only bank-owned ATMs are now in branches. And there's not a lot of branches still around these days.

So actually getting cash is no longer as easy as it was.


I visited Australia recently and was surprised to see that many stores (even at the airport) add a surcharge if you pay with a card. I haven't seen that in any other country.


The law preventing that was repealed a couple of years ago. Many businesses have since imposed a fee, reflecting their costs from the payment networks/banks.

The original argument, that it saved them the costs of handling cash, seems to have faded.


Portugal:

P2P payments - MBWay, has taken over by storam and is the defacto method for transfering smaller amounts of money between peers. For example, rent can be payed to landlords via MBWay, cleaning lady, etc. ATMs support it to.

Almost every business allows payment with cards and the central bank is rumored to want to enforce digital payments for every business in the future.

Personally, I hardly use cash now, heck, I hardly use any cards now. I use my phone for almost all payments.


You still have lots of restaurants that don't accept cards, mainly outside cities. They say it's due to the cost of renting the card reader & the transaction costs but I think it's so it's easier to not declare the earnings.


It might be the case, but "lots" is an overstatement in my opinion. I was able to pay with card even in the most remote locations within the country. The restaurants that don't accept it are usually the exception and that argument of taxes over transactions is mostly bullshit for them to be able to escape proper taxation. A customer who pays with money and doesn't ask for receipt is all profit for dishonest owners.


Here in Switzerland mostly very old people are using cash. Me personally, I pay always through my phone. I don't even use cards anymore. I have them all in my digital wallet. I've noticed recently a couple of Crypto ATMs. Not 100% sure how they work and who uses them, but the tilt is towards digital here. There are very few vendors left who don't accept anything but cash.


Also, Twint (a p2p and b2c payment scheme) has established itself very well in most places. Even for really small businesses or events as the business only needs a QR code an and no additional hardware

(although the b2c charges for the businesses are quite substantial...)


I'm in Taiwan. I have a bit of a hobby of checking out digital payment systems everywhere I go. I checked out Japan, Macau, Hong Kong, China, Germany, France, the UK, and obviously the US.

The thing that is the most glaring difference between the western countries and the east Asian ones is that in the US and Europe, there is an ultimate goal of try to force people to use e-payment systems to get some kind of regulatory benefit. Therefore people also constantly push back for fear of excess control, and the government tries to mandate it to force only digital payment.

The approach in the Asian countries seems to be the exact opposite. From mpay in Macau, to Suica/Pasmo/PayPay, 街口支付/easycard in Taiwan ....

Most of them had their origin in transit card system(China is different). But they then had a proliferation of QR code payment systems that competed with each other for dominance.

The difference between the east Asian approach and the western one is that the east Asian one never needed to try to ban cash to push for e-payment. It offers so much convenience and other benefits that people don't really think about it in those terms. Want to pay your parking bill? The license plate scanner is connected to the machine at the front. Is privacy compromised? For some parking lots yes, for others no, but the speed of processing is so much better than anything I've seen in Europe.

Nobody is talking about banning cash here or in those other societies, but many people will not use cash, because its too much of a hassle.

EDIT: I guess I don't know enough about the smaller EU states since someone below just mentioned MobilePay.dk

But regardless, there is a level of competition in those Asian e-payment systems that does not seem to exist in "the West"


> the US and Europe, there is an ultimate goal of try to force people to use e-payment systems to get some kind of regulatory benefit.

Maybe I misunderstood something but it's not my experience at all. People use e-payement because it's convenient. Contactless + small amount payements was the last nail on the coffin. I haven't used cash for years but I think people can still do it if they wish.

> Therefore people also constantly push back for fear of excess control, and the government tries to mandate it to force only digital payment.

Haven't noticed much push back form general public (besides in some circles like HN)


USA: rarely use cash. Either p2p apps (zelle, Venmo, cash app, apple cash) for sending money to ppl or buying and selling used items.

Debit or credit cards for businesses. I keep a $20 on me plus a debit card w/ atm access and checking account that reimburses atm fees. Just for those super rare purposes that cash is needed. Although most of the time, I will just not buy from that merchant.


Puerto Rico (USA Territory) - Digital payments in the form of debit or credit cards are pretty much universal here, but most fast foods, small business and even semi-formal business (mom+pop) accept an app-based payment called ATH movil. This system is sponsored by the largest bank here (although it's not owned by them). This is so strong here that many businesses apologize when they can't accept it, and the smallest business only accept either cash or ATH móvil. Not all the local banks and credit unions support the system. So when you don't have cash and cannot use ATH móvil to pay, you might feel excluded from the local economy. In my opinion this bank is using the app to consolidate the oligopoly in the local market. Which is almost a monopoly because the other banks are insignificant to them (in size). Of course, they share the system with other tiny banks and credit unions, so you cannot claim monopoly. In addition, the system belongs to a company that they spun off a few years ago.


Russia: I've hardly used a cash since 2012. After 2022 I've fleed the country and It's painful to live when banks don't open an account. I'm not used to pay fees and commissions at every time when I need to transfer money or pay. It's so unusual for me because I used to tranfser money without any commission and fees and change money from one currency to the another online at MOEX exchange with only 0.05% fee. Now I pay at leat 1.5% when I convert to a local currency and above 2% when I need to transfer from one country to another with the fear to be frozen a transfer because of I'm originally from Russia.

I'm not trying to complain; I just want to say that I hate cash and love digital payments because I do not like to pay commissions and fees. I believe that in the EU banks also can offer such services but as I've read even EU citizens pay a big commissions and fees and not all banks offer an online banking.


Here in Paris (France), I always use my credit† card, for everything from a drink in a bar to groceries to burgers to whatever. Most of the time, I use the contactless feature of my plastic card (works for anything under 50€), and sometimes, using my phone using Google Play, which is linked to my card, but doesn't have the 50€ ceiling for regulatory reasons.

I used to carry some cash for my nearest automatic laundery machines, but even that one now features a contactless payment dongle, so it's nearly useless for me.

† I say "credit card", but most plastic card WE carry on France are actually debit card, i.e. there is no specific credit card balance to top or anything, it's directly withdrawned from your account. (There is something hybrid called "differed debit card", that mimic some of the credit card experience, but it's basically buffering your withdrawals, without any "true" credit happening).


Canada (Ottawa, ON): the only cash I deal with now is for the kids to learn about or for the odd farm stand. Most farm stands have gone to cashless as well.

Canada’s got the Interac system owned by the banks which has merchant fees lower than credit cards and also provides an electronic money transfer system (email or sms based) for the public.


+1 to this. To add to this, Canada has for years had higher adoption/usage of debit cards relative to the US, and most transactions are handled with tap-to-pay, either with debit or credit.

But yeah. Bank-to-bank e-transfers through Interac are well-used as well. I pay my rent with it. I pay back my friends with it if we need to split a bill, since there's no Venmo here.


Norway. More than 90% av all payments are done electronically, per 2021.[0]

[0] https://www.norges-bank.no/bankplassen/arkiv/2021/husholdnin...


I haven't used cash in at least 10 years. And contactless for the last 7-8 years, just using my Garmin watch to pay everywhere.

We have rules saying that accepting cash as payment is "mandatory", but the way the rule is written makes it so that it's only mandatory for settling debt. Aka the service is already rendered, and now you need to pay, you can demand to use cash. But when the service isn't rendered yet, a store could claim that they only sell to people using card, for instance.


Kazakhstan. I think that today most people use our local bank app which does payments using QR code. Some people use bank cards and some people use cash.

Few years ago most people used cash, so this is recent development.

Of course cash is accepted everywhere, it makes me feel uneasy that somewhere in the world digital just replaced cash. Everyone must accept cash by law, at least in ordinary shops.

Bank cards are not accepted everywhere, but in big cities you can expect to pay with bank card in a majority of cases.

Local bank app is accepted almost everywhere, its adoption is tremendous last years. I've yet to find a place which does not accept it.

Big purchases (cars, houses) are mostly done with cash I think, though I don't have statistics. I, myself, don't trust banks with more than few hundreds of bucks. It's convenient to pay for milk with smartphone, but that's about it.


Thailand. Cash is rarely used these days. Some shops/restaurants have stopped accepting cash. I sometimes withdraw some from the ATM out of habit, or just to be on the safe side. Then I find myself not using the cash anyway and it sits in wallet for a few weeks.

Even smaller payments, like paying 10 THB (US 25 cents) for a bottle of water, are done digitally. It’s so prevalent that I hardly even use a debit/credit card anymore unless I have a specific reason.

The payments are done by scanning a QR code at the shop, or in the P2P (person-to-person) scenario by scanner the other person's QR or entering their mobile number. All banks support these payments and for the P2P scenario, you basically link your mobile number with the national switch and point it to one of your bank accounts.


I passed by a coffee shop this morning to go to another one in the US Midwest. The one that I passed takes your credit of debit card inside and does it "the regular way. I often forget to give a tip. The one I went to was newer, used square, made me tap or swipe, but I always give a tip since I'm asked and reminded. This seems to be the pattern, newer places tend to be better. Also in the American Midwest, Dollar General of all places will take every payment system, it's super fast, so there is basically where is always where is test new phones / watches / cards. Walmart, which is pervasive here, only does payments on their app, so no Apple, Google or Samsung pay.


To actually answer your question, even in the small town I live in the the middle of the US, cash is getting a little strange. Most people don't bother to carry cash, and are confused when places don't at least take credit cards. I sizable portion of places will do tap for a debit card and thus NG, but cash only is pretty rare, and I'd personally only expect that in a small, small town gas station or some sort, where they just have never bothered, and probably don't have good internet options anyway.


Begging for a tip isn’t better.


I would normally agree but people who make coffee are my favorites, soo.. But yes, tipping is getting out of hand here.


The strong social pressure to tip is a good reason to use cash so I can avoid those dumb ipad POS systems. Not that I even mind tipping but the percentages have crept upwards a lot.


In Poland, there's still places that use cash, for obvious reasons, I am thinking of tattoo/piercing shops, small shops that function as courier hubs, etc.

In general, I simply use a card (phone), and have used over the past N years in Poland, Denmark, and Cyprus.


In Poland I feel that most people use cashless payments nowdays. It may be also true that I live in a city in western parts. I think that the eastern part might rely more on cash.

Sometimes I struggle to pay with cash, if I have to. Cashiers cannot return change, or seem to be disgusted if they have to.

ATMs are getting less attractive. Are in less places, are old. I feel like everything goes to phone/NFC. I have a problem with that. I prefer card & ATM solution.


Some ATMs have absurd fees in Poland. I tried to pull ~~100~~ 50 zlotti from ~~rev~~ Revolut, and paid ~~40~~ 18 zlotti on top.


never heard of such fee, 40% sounds crazy, like impossible. from what I know living in Poland for my whole life, the fees aren't pushed by ATMs, but banks itself, so you should check fees in your bank, which sounds like foreign bank, so it might be that the exchange was that high or something.


The bank was Revolut, and the ATM was Eurostat or something like that.

Exchange rate is actually pretty fine for Revolut, and I am on one of the premium plans, so I shouldn't have high fees in that regard.

I don't know.

My numbers were wrong. It was 50 zlotti and 18 zlotti fee.


In the Netherlands, I almost never use cash and could live my life without ever having cash on me. There are some places (not many, but stil) that surprisingly don't even accept cash, like certain cafes and shops.


I have been traveling for some time now, so I can share my experience:

Thailand - mainly cash, QR payment, bank transfer, when paying by card: +3%

Cambodia – cash, cash, cash. Dollars and Riel. When paying by card: +3%-5%

Laos – cash, cash, cash

Malaysia – card and cash, sometimes QR payment, fast transfers,

Indonesia – cash, QR codes, transfers, card in large stores, but the transaction takes a lot of time (they don't know how to use contactless payments)

Palau – cash/card

Taiwan – cash/card

South Korea – cash and metro/city cards. Regular (non korean) cards only accepted at 7/11

Japan – mostly cash. Cards accepted at 7/11 stores and other large stores

Poland – cashless everywhere. Cash is almost non-existent these days


In South Africa, middle-income and above can be almost all digital if they choose. Some folks prefer cash and it's still accepted most places, though I'm seeing some places go cashless more recently.

This is the case even at small markets etc. Over the last two years mobile NFC machines have become widespread.

The only area where I personally feel like I need cash is with car guards (literally people who stand and look after cars in parking areas). I'm not a fan of the profession, but it's culturally common place and many folks tip in small denominations of notes or coins.


I prefer cash, and use it as much as possible, but the US is becoming increasingly cash-hostile. More and more places are refusing to accept it. You will generally only find success claiming legal tender in situations where an actual debt has been incurred (e.g. you've already eaten your meal but have not paid for it yet).

I don't really understand why, from the merchant's perspective. It's like these businesses like reducing their profit margins by paying 2% interchange fees. Baffling.


Finland here. Used to carry some cash, even coins, with me. Even had a fancy leather coin pouch on me =)

When COVID hit, I didn't want to touch other people's grubby coins and neither did stores. Day to day everything is card or Apple pay. Nowadays even more with Apple Pay since it doesn't have a spending limit like NFC cards do. Can't be arsed with Chip&Pin any more.

I still have enough cash to get me back home with a taxi at any time of the day on me, but I haven't needed it yet.


China. I have a few cash in my wallet but haven't spent any for years.

Everything is now done through digital payments either Wechat Pay or Alipay, and all shops in the country accept them.


You only realize how precious cash is when you need a red envelope. XD


Almost 100%. I don't remember the last time I withdrew cash.

In Brazil, pix (the central bank digital payment system) is already bigger than any other payment method, removing a big revenue stream from Visa and Mastercard. The cultural changes happening because of the easiness and cheapness of these transactions are amazing. I'm very optimistic for the next few years of tech development with the advances happening in the fintech market here.


Czech Republic. Usually my girlfriend has ~$5 on her for stuff like lemonade stands or public bathrooms, and I'm the irresponsible one who hasn't carried cash since 2018. Some pubs, very small stores or small tourist attractions (climb a tower, see the inside of a church, etc) are still cash-only, especially in the rural parts of the country, but visiting or living in Prague (the capital) cashless is easy with zero issues.


Can you finally pay for the metro tickets with card in those big, clumsy machines (not the one located at the central)?


I believe so (not entirely sure), but there’s a mobile app now and a new kind of machine where you just tap your card and out comes a pre-validated ticket that you can put in your pocket and ride. The regular ones that need to be validated are a trap for unsuspecting tourists.


In France (at least from observation, no data here) most people use cards, but there is a sizeable group that still uses cash. Large shops now have marked registers that explicitly accept cash, but most don't. There are still some restaurants and services (some doctors, smaller barber shops) that only accept cash. In general I only have small amount of cash on me, use it maybe once a month.


From Kazakhstan here. Didn't use cash literally for a couple of years. AT ALL. Almost everything can be paid via mobile app (though basically only one bank - Kaspi bank). Products (including dill at bazaar), taxi, even public toilet - everything can be paid via transfer from one Kaspi client to another.

UPD: But cash is still accepted in most cases. Have no idea why some people still use it.


US:

Travel frequently and even in very small towns I’m able to use Apple Pay. Adoption actually seemed faster with some small merchants compared to large holdouts like Walmart or Target which seemed to drag their feet.

Some bars are holdouts accepting Cash only but for the most part I very rarely need to pull out my card.

Some fuel pumps still require inserting my card, but that’s changing too compared to just a few years ago.


I'm in France. We've been using chip & pin cards for small-ish transactions since the early 90s, but it's only with Covid that the last few remnants who didn't use contactless (e.g. me) finally stopped using cash.

There are a few holdouts (e.g. I took a bus in the country side last week that only accepted cash payments), but that's about it.


Despite notorious reputation about how they stuck with cash, I'm 95% fine with cashless payment in Japan 2023. I still need cash for some govt service like renewing license, boutique ramen shops, some small restaurants, coin parkings, and cheap hair salon. Though there are many people still use cash for unknown reason.


Thailand here, we barely use cash with the PromptPay system that allows a simple QR code or your phone number to be linked to your account and receive payments, businesses just print their QRCode and you use your banking app to transfer, pretty fast and convenient. This is instant and no fees by the way.


I live in Germany, Bavaria specifically, and I don't carry cash most of the time. That works fine for groceries and almost all restaurants/cafes, but there are some weird places it causes problems. Post offices don't like to take anything except cash for example.


Denmark: Personally 100% Apple Pay or MobilePay (DK based system). I haven't even touched a Kroner bill or coin in over a year. It has the added benefit of I just take my phone everywhere I go. The ultimate slim wallet is no wallet!


And here in Copenhagen there are very very few panhandlers or buskers, but several of the ones I have seen will put their MobilePay number on a cardboard sign.


Living in Cyprus, the government made it a legal requirement for businesses to accept digital payments in an attempt to fight tax evasion. As a consequence I haven't used cash locally for the past year. I just carry my phone.


Representing Sub-Saharan Africa, Uganda and Kenya mostly, Mobile Money and M-Pesa are ruling payments, even for very small amounts. However, the charges here in Uganda are still high. Cash is quicker and definitely cheaper.


Sweden. Unfortunately many stores, shops and similar don't even accept cash. I would say most people don't even carry cash anymore.

It's a shame, people just have accepted the modern surveillance society.


Or businesses have accepted the fact that an armed robber can't rob your cash register if it's just a NFC/Chip&Pin reader.


Wasn't really a problem in Sweden until they forced mass immigration on us.


In Australia Apple Pay is integrated with our EFTPOS payment system that everyone has (including food stalls) so I’m pay everything through my iPhone and haven’t carried a wallet in years.


France. I carry a 20€ bill in my iPhone case as a safety measure, but I’ve not used it in… must be 10 years now? Time flies!

I never use cash, and I’m annoyed by people who pay with coins.


italy, mostly cashless wherever I can (e.g. at the local market in a very small, remote town)

some merchants use the excuse that their POS is currently “not working”, or there are “connectivity” issues. with recent laws coming into effect every merchant has to accept cards, or be fined (ridiculous percentage..)

i always got some cash on me in case I stumble upon those ingenious and cunning merchants, but it’s getting less common that I actually don’t really need it


You can go cashless in my part of the US if you want to, but fortunately cash is still entirely viable and using it doesn't raise any eyebrows.


In the Philippines, QR-based payments are popular but people still prefer cash because people don't fully trust all-digital transactions


Eastern Europe. slowly transition to digital payments, with two trends working against that: - it seems payment fees for small merchants are such as they lose money on small purchases (e.g. 2-5 EUR). So some of them require or prefer cash. - the anti-vax / anti-5G / chemtrails / anti-Western conspiracy swamp which is slowly rising around us, part of Putin's hybrid war, has chosen cash as one of their banners (along with resisting adoption of the Euro)


It's half and half here in the Lithuania where I live, i'm just glad that I don't see crypto anywhere.


> i'm just glad that I don't see crypto anywhere.

A honest question, why?


Because crypto is a scam with no use case at all.

https://www.stephendiehl.com/blog/crypto-is-a-scam.html


Was the cryptoscam ads all around the country before? Was it addressing the regular (a non-software, you know) people?


You never miss any occasion to whine about crypto on this forum, huh?

Sounds like you have an axe to grind. Lost serious money?




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