- Sourcing. Figuring out where your customers' hangout so you can reach them there.
- Prospecting. Reaching out to your potential customer base.
- Closing. Going through with a deal including sales collateral, proposals, and contracts.
The entire process should be a system that is tweaked as you execute it. Great books I’ve read are:
- Ultimate Sales Machine
- Sales EQ
- Fanatical prospecting
- Challenger sale. For the actual closing process
- The Close.com blog is pretty great.