> GoGuardian products allow teachers and administrators to view and snapshot students' computer screens, close and open browser tabs, and see running applications. GoGuardian can collect information about any activity when users are logged onto their accounts, including data originating from a student's webcam, microphone, keyboard, and screen, along with historical data such as browsing history. This collection can be performed whether students connect from school-provided or personally-owned devices.
I can only describe this as, well, spyware. No need for scare quotes. The OP has every right to be angry about this.
To describe this as a "simple technical support issue" is some blatant euphemism.
A pedo-criminal hacker's wet dream. If one manages to compromise accounts of some teachers, or worse, some school admin accounts, or is an insider at the school or GoGuardian itself...
And before anybody says, that things like these only happen in the movies, or bad crime TV shows... they do happen in real life as well. I remember a case here in Germany, where somebody had managed to install RATs on ~150 school-age girls' laptops, tho using some spear-hunting, and when he was raided, police found a large collection of videos he had recorded with the girls' webcams[0].
That there are sexually-motivated hacks should be clear to the wider public at least since the so called Fappening.
As for insiders, NSA staff spied on ex-partners, love interests and spouses[1], to a degree where they internally coined the term "LOVEINT" for it. If the paranoid NSA cannot "manage" their own people, then what chance would a GoGuardian or school have, I wonder.
> GoGuardian products allow teachers and administrators to view and snapshot students' computer screens, close and open browser tabs, and see running applications. GoGuardian can collect information about any activity when users are logged onto their accounts, including data originating from a student's webcam, microphone, keyboard, and screen, along with historical data such as browsing history. This collection can be performed whether students connect from school-provided or personally-owned devices.
I can only describe this as, well, spyware. No need for scare quotes. The OP has every right to be angry about this.
To describe this as a "simple technical support issue" is some blatant euphemism.
[1]: https://en.wikipedia.org/wiki/GoGuardian