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According to the article, that isn't the main problem that people have:

"Overall, 23 million people said that using cash made them feel more in control of their finances. Two-thirds were concerned about fraud when making payments and 57pc were concerned about privacy."

The rest of the article, if I'm reading it right, makes it clear that "in control" is meant in the sense of "to be on top of it", rather than a distrust of banks or the government.




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