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But the fact that higher performance is not a priority is something that is held together by those excuses and rationalisations.

People complain about performance all the time, both users and people inside their teams, but the thinking you're espousing is so widespread that developers clamouring for optimisations are just shut down.

End-users not having to wait 5 or 10 seconds unnecessarily can be a boon in productivity in some industries that use Enterprise Software. But we can't rely on having Casey Muratori going to a supermarket whose POS is slow and rewriting the software on a weekend and publicly shaming the supermarket chain on Twitter. Change has to come from within. Even accepting reports that the software is slow would be a good start.

The problem is not that the inefficiency exists or that they can take too long to fix. The problem is that no team ever really cares to stop and say "ok is this inefficient, how long will it take to optimise? Will we get gains from that?".

Instead of asking and researching, people just do as you do: they rationalise by saying "I can't prove that it can't be faster and I can't prove that it's not costing us or our users money, but it is my belief and no proof will make me change it".

This is a industry wide problem. It's anti-scientific posturing that's leading to widespread software slowness, programmed obsolescence and excessive spending of hardware.




> Instead of asking and researching, people just do as you do: they rationalise by saying "I can't prove that it can't be faster and I can't prove that it's not costing us or our users money, but it is my belief and no proof will make me change it".

How exactly do you get that from what I said? That's a strawman of my position. I've been really clear about it multiple times: our users are asking most of the time for new features more than they are asking us for better performance. That's it. That's the beginning and the end of the issue at my job. Sometimes, we have a specific things that's too slow for users, and they will ask us to make it faster, and we will make it faster. Most of the time, they ask us for new features. We add them, while trying to make code that's reasonably fast, maintanable, understandable, localised, and that does what the users wants.

> End-users not having to wait 5 or 10 seconds unnecessarily can be a boon in productivity in some industries that use Enterprise Software. But we can't rely on having Casey Muratori going to a supermarket whose POS is slow and rewriting the software on a weekend and publicly shaming the supermarket chain on Twitter. Change has to come from within. Even accepting reports that the software is slow would be a good start.

You seem to think that I'm working at Microsoft and am one of the people that told Casey that he was wrong. I'm not. My point is that most people are like me, try to do things well but have to balance many incentives. And a few people, like the ones Casey interacted with, are just plain wrong. But these people aren't the majority and aren't the sole reason software is slow.

I've said it before and I'll say it again: having to wait 5-10 seconds is tolerated because exporting the data and doing the thing in Excel yourself would be slower. Imagine a task that takes 5 minutes manually, 10 seconds unoptimized and 1 microsecond optimized. It's a shame that in most of these cases the software will take 10 seconds. But it's still a huge boost compared to the 5 minutes of doing it manually. Even if the software is not the best, it still has a huge value. My point is that most of the time, at least in my industry, users will want more tasks going from 5 minutes to 10 seconds, than tasks going from 10 seconds to 1 microsecond.

Now, if one day our users want a task to go from 10 seconds to 1 microsecond, or even 1 second, and we tell them that it's impossible and would require a PhD, we are wrong, period. That would be an expression of our limitations as programmers. I completly agree with you on that point. However if we tell them "We would love to do this, but you're a minority wanting that, so it wouldn't make business sense to do that", I think we are honest and doing our jobs. There's a chance that we are wrong, and that focusing on that would bring way more business value than we think. And if that happens, we should increase the business value of other cases like that. But outisde of that, I think we operate rationally and in good faith.

> But the fact that higher performance is not a priority is something that is held together by those excuses and rationalisations.

> People complain about performance all the time, both users and people inside their teams, but the thinking you're espousing is so widespread that developers clamouring for optimisations are just shut down.

They do, but they ask for new features even more. Honestly, I would love my job more if most of my work was optimisation instead of new features. I'm not in love with the software we develop, and I find performance work more interesting. But our software saves a lot of time to our users, and continue to do so with new features, so we develop new features. I try to be sensitive to performance, stuff like avoiding O(n²) for an array intersection, avoiding making three times the same loop in a row. But I don't have all the time I want to dedicate to that. I also don't have control over everything, some parts are held by other teams which are a bit territorial, and since their stuff isn't well tested, it's hard to go in and make changes.

All of that to say that you seem to see evil everywhere by focusing on a few bad examples, while most people are actually trying to do not terrible software, but don't really have the time to do so.


Nobody here is saying you're personally responsible for slow software, or that you're personally pushing for software to be slow. But I'm saying that rationalisations about slow software are partially to blame. Preconceived assumptions keep being proven as incorrect, but developers keep repeating them.

I also never assumed anywhere you work at Microsoft or that you blamed Casey for anything, I'm just using his case as an example. The gist of that sentence is that software can't be made faster if the only way to get that to happen is via public shaming, like Casey did.

About having to wait for users asking for speed increases: I feel like this is a bit of a strawman in itself, because even when users complain, it's rare that product managers follow trough.

But even discounting that: users not asking doesn't mean that software can't be better made faster, that it won't be a competitive advantage, or that users even know it's possible.

Both features and optimisations should not be driven by user votes or managers hunch. Teams should see the data, analyse usage, the market, predict outcomes, predict how difficult. And implementation should be iterative. Software made by continuously slapping spaghetti against the wall is the #1 cause of teams too busy.

Also, about the cost of optimisation: it's (more often than not) nowhere near as big as people assume. It was demonstrated by Casey and in other cases. And no, it's also not something only super programmers can do.


> But I'm saying that rationalisations about slow software are partially to blame. Preconceived assumptions keep being proven as incorrect, but developers keep repeating them.

As I said, I think that it's important to show people how fast software can be. Once it's done, either you agree that your software could be faster, or you're acting in bad faith. I think we both agree on that point.

> About having to wait for users asking for speed increases: I feel like this is a bit of a strawman in itself, because even when users complain, it's rare that product managers follow trough.

That's how it work at my company. I can't really say about how everyone else works, but it would make sense to act this way.

> But even discounting that: users not asking doesn't mean that software can't be better made faster, that it won't be a competitive advantage, or that users even know it's possible.

> Both features and optimisations should not be driven by user votes or managers hunch. Teams should see the data, analyse usage, the market, predict outcomes, predict how difficult. And implementation should be iterative. Software made by continuously slapping spaghetti against the wall is the #1 cause of teams too busy.

I mean, sure, but most people aren't at the level where they can decide everything they do. Most developers follow what managers/product owners tell them to do. Asking the developers to say no to the managers and work on something else is a bit easy to do, and will lead to zero consequences in the real world because that's not something people can do.

> Also, about the cost of optimisation: it's (more often than not) nowhere near as big as people assume. It was demonstrated by Casey and in other cases.

It was demonstrated by Casey in one specific case. I assume that most software is more complex than that. At work we have lots of moving part and not one specific hot path, which makes it hard to do a big optimisation like the one he did. It's not like we have one process taking 80% of the CPU. Again, that doesn't mean that it's impossible. It would just take time. Time that we can't really take.

> And no, it's also not something only super programmers can do.

I never said that. I think everybody can optimize code. You need some basic knowledge like "use a profiler instead of only relying on intuition", "use good metrics", and things like "I could use another hash here" or "SIMD would make sense there" or "My problem seem to be an union find-type problem. Where can I find an optimal algorithm for it?" but then the final limiter seems to be time.

> The gist of that sentence is that software can't be made faster if the only way to get that to happen is via public shaming, like Casey did.

Maybe public shaming isn't the right word, but "making noise" is important. If our clients don't ask for speed, we'll continue delivering features that other clients ask for (as long as it's reasonable). I think we should push back against people like the ones that told Casey you need a PhD for this. But we should also push back against bad incentives. Maybe the person said that a PhD was needed because there is no place for failure, ignorance or errors in their team, and saying that you need a PhD is the only "escape" if that makes sense. I don't think I'm a bad programmer, but in almost all domains, there are people that know a lot more than me. An important part of programming is to have the humility that some other people will do way better than you. But often people from big companies seem to react as if they're gambling with their job if they admit that someone else did better. Being able to accept a better solution is also an important skill for a developer, I think. In that case we should ask for the developers to do better, and shame the companies that don't let their developers accept better solutions from outside.


> "Asking the developers to say no to the managers"

I never said we should. "Teams" includes everyone. And engineers do have cachet to push for things.

> "I never said that"

I never said or implied you did, it was a general statement.

> "It would just take time. Time that we can't really take". "If our clients don't ask for speed"

Here's what I've been saying: not taking time to estimate how much time it would really take (or even if it's needed) is nowhere near as bad as saying that "a PhD is needed for that", but it is bad. Also, acting reactively is also bad. Maybe your software is already good enough, but not knowing is also an issue.




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