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TicketStumbler.com (YC Summer 08): a new way to find tickets (ticketnews.com)
35 points by fallentimes on Aug 14, 2008 | hide | past | favorite | 43 comments



One thing I like about ticketstumbler? They are going to be very profitable very quickly. Nice investment by YC


We already are profitable - ramen profitable :).


Ramen Profitable - Great term.


I really wish there was more to it then just sports but it's a good start. I love the interface

Do you guys plan to expand into other markets?


Concerts and theater are coming ASAP. Just has been hard with demo day and VC/angel stuff.


Thanks for the votes of confidence!

We started with sports because the event information is less prone to fluctuation, but currently I consider TS as more of a proof of concept than anything; this technique can be applied to all sorts of categories and we plan to branch out into concerts and theatre as soon as we've worked out the current bugs in the system.

As Dan has said, look for concerts and theatre within a month or two!


Concerts & theatre would sell it to me.

I've been complaining there is no decent way to find something to do online (especially if you're visiting a city) for a while.

I'm not 100% sure, but I think some of the best options down here a government run.


Have you tried http://www.songkick.com, also a YC startup? They are now doing music and concert tickets.


Definitely check these guys out and download their itunes plugin (Songkicker) - it rocks: http://www.songkick.com/download


Wow, that's a very nice site. Too bad no Canadian support. Always curious why that is for sites like this


Sorry about that truebosko. We're working on extending our coverage to Canada & Australia over the next months. We focused initially on getting as comprehensive as possible in the UK and US (focusing on doing a good job in a specific niche) before adding other countries. Live music has a really long tail and we want to build a product that really hard core live music fans like ourselves will trust. Canada is coming soon though. We've got a big integration with Songbird launching next week and their community is asking for that pretty loudly as well!


Great site. I'm sold once you get going down here (Australia). Signed up with Edinburgh to practice ;) Now I wish I lived there.

BTW, I'd love to see the long tail get taken care of properly. That's what I'm really interested in. I'd probably use a 'what's on tomorrow' page for small shows 100X more then a 'what's on this month' page for $100 + shows.

Any way crack away at the RIAA thing.


Thanks so much for your response, That's awesome to hear!


Concerts are now available.


I think once this is added you guys will be money. I'm excited, as a consumer!


Thank you! I'm a former financial analyst too. The change was worth it 1000x.


I like the geo cities feature. It's great to be able to see what's going on in my area without having to do a thing!


Customized user profiles are coming soon too!


Love the interface, but just sports? Concerts and other events would be spectacular (though I'm assuming those are already in the plans for he future).

Also, what about allowing users to sell their own tickets? I have a PAX badge that I wont be using and would like to give to someone so it doesn't go to waste.


I agree - we're working very hard to get concerts and theater events added asap. Regarding selling tickets, then we have to add our own massive customer service department and handle outgoing payments, both of which I have no idea how to do and have no interest in doing.

However, Stubhub is pretty great for selling your own tickets. https://www.stubhub.com/sell-tickets/

Email me if you need any help.


You are going to run out of space real soon as you add new categories, if you keep your current layout. Maybe change it to "Sports" | "Concerts" | "Theater" . And then on mouse over display the actual sub categories(NBA/NFL/NCAA etc)


Definitely.

Look at Ticketmaster.com. That's what we're going to mirror in many respects with more customization, more accurate geo tracking capabilities, better search (which we already have) and happy customers (instead of TM's angry/disgruntled customers).

Once this happens (hopefully in 1-2 months) please email me and let me know what you think: dan@ticketstumbler.com


Build a better mousetrap, basically?


haha sort of. Ignoring the TicketsNow conspiracies, which I'll elaborate on at another time, Ticketmaster doesn't do secondary tickets directly from their main site until an event is sold out.

They can't list specific tickets (sections, row, seats) for purchase - they assign it all to you after you pick a price level or section and enter the Captcha crapshoot. But I have to hand it to them, they did a really really good job on their new design.

The main problems with the secondary ticket market are fees, stigma and safety, which are our three main priorities. And SEO of course: http://is.gd/1pQx


And presumably, once you handle those, the market becomes more efficient, and almost everyone, including you guys, come out smiling. :-)


Exactly - even if our commissions are slashed 75% we'd make it up in volume (famous last words right?) because there's very little to no incremental cost.

But it doesn't really matter since we're not doing it for the $$.


Liked the site a lot when I checked it out. My only complaint was that I want to see stadium seating charts before I pass to partner sites. Hated having to go back and forth. Did I miss the chart links?

Otherwise it is indeed some great work.


Due to strong demand, we added those within two days (although we are still working out some seating chart bugs). http://is.gd/1qVd

We take our users very seriously. Please let me know if you have any other suggestions.


It took two whole days huh? ;)

Looks like my stubhub bookmark gets replaced tomorrow. Thanks for letting me know!


Delicious "adds" are very much encouraged. http://is.gd/1qW4

Not only do their users tend to visit 3-4 more pages than the average user, we've received a consistent flow of delicious traffic ever since appearing on their front page. http://i37.tinypic.com/20ghaom.png

We have more delicious "adds" than Stubhub. Thanks guys.


I'll see your delicious add and raise you some blog coverage.


Umm - Wow! You have no idea how much we appreciate this: http://www.boygeniusreport.com/2008/08/14/ticketstumbler-put...

More (and better) traffic from you guys than Techcrunch yesterday. Thank you.


I assume you have seen Ninjatickets.com which essentially does the same thing. Competition never hurts.


Yep and seats.com, seatservant.com, seatquest.com, ticketshock.com, ticketwood.com, and tickex.com and some other ones that I'm not supposed to know about who are in stealth.

Well, we’ve been launched about a week and we’re already profitable. Also, we receive more traffic than about half of them and definitely have one of the better user interfaces.

Luckily this market is so massive that there’s room for many players (e.g. think of all the travel sites out there). Although we like to think we can be the best one. :)


Not only is the market massive, there's tons of inefficiency to exploit for profit potential. I'm very jealous!


& it's about selling stuff.

If you're between buyers & sellers because buyers like you, you've got a business model.


Expanding to concert tickets in the near to far future?


Depending on how you figure things...near. 1-2 months tops.


we (Songkick) have already built an aggregator for concert tickets - covering 17 ticket vendors in the UK and US. If you're looking for gig tickets I'd love your feedback. Thanks


Yes - definitely check Songkick.com out. TS is never going to be a music recommendation site or community. And Songkick's database of information and uncanny accuracy of its Itunes plugin download are unsurpassed. We have no interest in being everything to everyone (it's why Oyaka.com and fatlens.com failed) and Songkick does a lot of stuff we'll never try to do.

Originally, the plan was to stick to Sports tickets for at least a year and then maybe add concerts (if at all). However, right after we launched, despite having "sports" and sports leagues plastered all over our site, more than half our search logs were concert related. Additionally, numerous publications said they would cover us if we had concerts and we received email after email demanding concert and theater listings from our users.


great, thanks, you have the most thorough gig listing for Pittsburgh shows I've seen in one place.

I was actually price hunting for Radiohead tickets for tomorrow in Toronto. ;) I think they are a bit out of my pricerange everywhere, the worst tickets are selling for twice as much as I scalped my extra, amazing tickets for Philly.


Concerts are up!


Concerts are up!




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