Maybe some kind of ombudsman (government-mandated, with some legislative ability) that is mediating the conversation between both parties and tries to find a good middle-ground or correct a wrong.
Too many Google customers gets wronged without the ability to get reparation or to talk to an actual person, and considering the size of Google that is unacceptable with the impact they have on everybody's lives.
Too many Google customers gets wronged without the ability to get reparation or to talk to an actual person, and considering the size of Google that is unacceptable with the impact they have on everybody's lives.