On: SaaS Needs a Single Point of Purchase

[alangibson]

I've never heard a better plan for failure. "Hey $10B company, I'm gonna need you to modernize your purchasing department before we go any further."

[quanticle → alangibson]

I don't think it's a plan for failure at all. I think it's entirely within Atlassian's rights to consider these customers to be more trouble than they're worth and pursue customers who don't have such braindead internal processes.

[dbbk → quanticle]

I guess it's intentional failure. I agree you don't have to accept every customer.

[slake → alangibson]

Imagine that the company is paying 25% extra because of these policies.