Influx is really shitting the bed with how they're handling the InfluxDB 2.0 release. The docs are a mess, and the migration tool seems like the result of a weekend hackathon. They're leaving a lot of customers with long term metrics in a tough spot.
If you're thinking about using Influx for long term data storage, look elsewhere. The company continuously burns customer goodwill by going against the grain, and bucking the ecosystem by trying to control the entire stack.
I appreciate this sentiment. We've been focused on a building a SaaS version of Influxdata and are committed to a paired open source version of that. The open source version has been lagging as we work on the SaaS side.
However, we are committed to shipping a GA version of the OSS 2.0 stack around the end of Q3 that offers an in-place data migration capability from 1.x OSS.
We've spoken about this publicly in other forums. You can google "influxdays London talks" to hear Paul Dix (CTO/Founder) talk more about our OSS plans.
This was from the CTO last week: "This work won't be landing anywhere until sometime next year and it'll be landing in our Cloud 2 offering first." So the OSS is definitely a second-class citizen. And now that they've dropped all DevRel activity, don't expect much attention for OSS Developers and users.
Quite the contrary, we're finishing up packaging of the OSS version now to make it as easy as possible for you to get it and we're assembled a new team focused on getting OSS 2.0 released.
We continue to support all users, including OSS users, in our public Slack and Discourse, as well as Github. We have not "dropped all DevRel" activity.
This is true, and has certainly been painful for us and puts more work on those of us who are still working on community and devrel, but we're still doing it.
Why is that? It takes minimal effort to get it up and running and you can either self-host or use the SaaS offering on any of the major clouds. There's even a free tier on the SaaS your startup can use that won't cost you a dime until your usage becomes significant.
There are 100k's of happy InfluxDB users -- untold millions of completely open source Telegraf deployments doing meaningful work for people -- integrated into our products and our competitors' products. We make the vast majority of our codebase public under liberal OSS licenses.
And we'll keep listening and learning how to do more.
... off to see if I can change my internal slack handle to @corporatetool. Unless there's a policy against that ;-)
I don't think anybody who knows Ryan would describe him as "the corporate sort of person" :)
He was giving you an honest assessment of what was going on, not sugar-coated or wrapped in corporate speak. The work he described on our SaaS offering was directly tied to what our current and potential customers wanted.
Just to add to what Ryan already said, we don't plan on dropping support for InfluxDB 1.x anytime soon, and will continue to improve the migration path from 1.x to 2.0, so you won't have to upgrade until it's right for you.
Now of course our goal is to help everyone upgrade to 2.0 and beyond, but we know that we made a lot of changes and improvements in 2.0, this isn't a minor upgrade. We will focus first on what we need to do to help 80% of our users upgraded, then the next 80%, and so on, until we've got you all covered.
Meanwhile new users can benefit from starting off on 2.0 as soon as it's available (or get the beta which is already out) and not have to wait.
(Source: I'm the Community Manager for InfluxData)
If you're thinking about using Influx for long term data storage, look elsewhere. The company continuously burns customer goodwill by going against the grain, and bucking the ecosystem by trying to control the entire stack.