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The domain is called "Process Mining.

For example, Rapid Miner: https://www.rapidminer.com

There's also a Coursera:

https://www.coursera.org/learn/process-mining ‎ ‎




There is a good research paper that compares Process Mining to what we do, Desktop Activity Mining: https://pdfs.semanticscholar.org/05a4/f2258a48aaaa2b2686f72f...


Here is the most popular open-source process mining platform:

https://apromore.org/


And thank you for sharing!




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