Atlassian has a major flaw in their understanding of how a lot of developers work and it is evident by all heir "new" versions of stuff. They've made simple editing harder (WYSIWYG only, which often makes bad assumptions), made drastic changes to the UI, broken workflows, removed keyboard shortcuts and made it impossible to open an issue full page by clicking a linkbun the web app without first loadingbit as an overlay. They are, hands down, the worst offender of "if it ain't broke, fix it 'til it is" that I've ever seen. I'm constantly advocating for anything else in every org I work with. An issue tracker doesn't need to be full of sugar, it needs to be simple and consistent. Atlassian fails magnificently at both of those.
It absolutely feels like a tool for managers, not developers. I just want to see what I'm supposed to be working on and push them to the right person when I've done my part, and all of the rest is noise to me.
Jira puts issue management first (and even fails a bit with that IMO), and makes getting work done more painful than necessary.
[1] https://www.atlassian.com/blog/jira-software/the-new-jira-be...