From my own personal experience I’d recommend getting your B12 checked. I had similar problems, bloodwork came back with B12 a little low and the doc recommended I supplement it (monthly injections). Helped a ton.
Obviously I’m not a doctor and can’t give medical advice, just relaying something that happened to me.
I have engineering VPs that report to me. In our weekly 1 on 1s we catch up on how we’re both doing and I ask them if there’s anything I can do to make their work lives better/easier or unblock them in some way. If so we talk about it and I make a plan to get them what they need. If not we wrap early. Seems to work pretty well without causing stress or wasting time.
Tangentially related: My wife worked in customer service for a few years remotely and would regularly vent to me about it. One of the interesting things that she said is that we are training an annoyingly large subset of customers that if they just make themselves annoying enough they get free stuff. Eventually the company decides to reward their craziness by caving to their demands and creating a weird incentive dynamic which repeats. Obviously I can’t give specifics but she said the % of her day spent on people in that category grew steadily over the years she was in that line of work. Anyone else in that area experience similar?
I thought of an example of my own so I don’t accidentally throw my wife under the bus accidentally.
I was on a flight and it was cancelled for some reason after we had boarded. We all had to go to the customer service desk to make new arrangements and whatnot. The dude in front of me didn’t like the solution they provided (if I recall it was a night in an airport hotel and a flight out next day). He started yelling, berating the customer service person, generally being an ass, and they ended up giving him airline miles and an upgrade in the future in addition to he initial offer. Being next in line and having overhead everything I said “I’d like the offer you gave him”. They said “no”. So I guess at that point I can either accept the initial offer or start yelling like the other guy did until they give me the good offer. The incentive in this system is to act like an ass. Pretty unfortunate.
I've been on the other end, as a rideshare driver whose app frequently malfunctions/customers rescind tips/etc. When anything other than, "Get order, pick up, drop off, get paid," happens, you call customer service. They bounce you around, you ask for a supervisor, voice your original complaint AND how you had to deal with being bounced around and put on hold, etc. The supervisor issues some sort of reparation (sometimes less than what was originally lost, occasionally more). It's a bandage over the broken processes that the company can't be assed to fixed, because the alternative is drivers becoming so fed up that they quit driving, and suddenly you don't have a business anymore.
I suspect that the cause is further up the chain, and possibly even out of corporate's ability to fix. Maybe they can't afford a process rewrite. Maybe such an endeavor is futile because even the best interfaces will never cleanly program your customer base to approach your service as you intend for them to, and you simply NEED human-facing humans to smooth out the wrinkles. Maybe the entire business model is faulty and there's no point in trying to fix it versus just riding things out until collapse. Considering how widespread the problem is, there probably just needs to be a general rebalancing of expectations and perceived value. In some cases, rip off the bandage and perform the surgery. In others, maybe fire your UX team and invest in CS, because another n redesigns just simply isn't going to fix the problem as well as having a knowledgeable contact available would.
I have a Tesla Model Y and I love it so much. I also paid $10k for “full self driving” and I’m in the beta program and I’d ask for a refund for that if I could. It behaves unpredictably - sometimes it seems smarter than you could imagine and then it does something that seems obviously dumb. That unpredictability makes it stressful to drive because being ready to take over instantly means trying to predict what it will do. I couldn’t live with myself if it did something I wasn’t prepared for and someone got hurt. So I don’t use it.
It’s unfortunate that Elon has gone all in on self driving being the future of Tesla because they built a hell of a car on its own merits.
These Tesla threads are always tense but there’s a lot of important discussions to be had about Tesla and FSD wrt technology and society. That said user: omedyentral seems to be farming anti tesla rage both here on HN and on their Twitter page. I’m not sure that’s in the spirit of what HN is trying to be.
There are a lot of people out there who think Tesla FSD is close to completion, even on HN. What’s wrong in showing the reality of where Tesla stands in terms of a safety critical technology using real world footage?
There are anti-{FB, Google, Big Tech} posts on HN all the time. I’ve never seen anyone say that’s against the spirit of HN. What makes Tesla special?
> That said user: omedyentral seems to be farming anti tesla rage both here on HN and on their Twitter page. I’m not sure that’s in the spirit of what HN is trying to be.
It's actually your post that is against HN guidelines[1]:
> Please don't post insinuations about astroturfing, shilling, bots, brigading, foreign agents and the like. It degrades discussion and is usually mistaken. If you're worried about abuse, email hn@ycombinator.com and we'll look at the data.
"That unpredictability makes it stressful to drive because being ready to take over instantly means trying to predict what it will do."
I feel this. I rarely if ever use autopilot because I find the cognitive load and stress of monitoring it to be higher than just driving the car myself. The exception to this is when the road is absolutely empty.
> I’m in the beta program and I’d ask for a refund for that if I could.
I don't know what the FSD license says, but I'd look into Lemon Laws in your state. If any other part of your car made you have legitimate concerns about your safety, you'd take it back; same thing should apply here.
