(I thought) We had a secure approach (in terms of guarded 2FA credentials, no credential sharing, security training, etc), but this has me concerned. The only place we store phone numbers of employees is in Gusto, to my knowledge, plus my personal Contacts and whoever that employee has shared their contact with personally.
Very cool product and demo — congrats Tom! I’d love to hear your thoughts about customer success moving to Slack generally. What businesses are your clients, mostly? Is unthread a good fit for B2B companies with high ACV?
[This is Julia, Eric’s cofounder] We have filled out multiple counter-notices. The first attempt was the recommended action in Google’s initial takedown notice: send an email to dmca-agent@google.com with specific reference to the ticket number (2-1881000033144). I wrote a lengthy response explaining why the claims were unfounded in most cases.
After a few days, they got back to us saying actually we needed to file a counter notice form, which involves pasting the URLs one by one into a web form with an explanation for why the page did not violate copyright. So Eric and I split up the URLs and did that, one by one, for 317 URLs
We filed the counter-notice on Thursday. As of the time of this comment (Monday afternoon), we have not heard back, and our pages have not been reinstated
[This is Julia, Eric’s cofounder] 317 Kapwing webpages were taken down, but we still have others (including this blog post) that show up on Google Search. As the article explains, our home page, blog, and EDU page are among those that are de-listed
We hired four people shortly after raising our seed round (in addition to the two cofounders). Two of those early employees are still at the company 4.5 years later. One is the CTO and one is the Head of Product.
The other two left within 2 years of joining. One early employee quit before the one year vest cliff. The other left after about 18 months to start his own company (which ended up not working out).
[This is Julia, the OC] We’re not running a spam campaign. Any more info here on what you’re referring to?
We used to make it free to remove the Kapwing watermark, but needed to up our conversion recently to extend runway and fund R&D. Just shot every creative tool in our space leverages watermarks as a conversion lever because it means we can offer most things for free.
I am referring to a recent spate in unusual comments on top posts that link to reaction-image like clips hosted by kapwing.
I'm trying to find some examples, but naturally there's none to be seen as soon as I look.
The comments contain unusual English, perhaps computer generated, and consist of an initial sentence, followed by a quoted hyperlinked sentence linking to kapwing.
I assumed these were an attempt by kapwing, and if that's not the case, I apologise for my accusation.
[This is Julia, the OC] It’s not exactly clear what the end scam will be. Scammers ask for bank info, a photo of your ID, and credit info. Sounds like some sort of identity theft or bank withdrawal situation.
