it would be in the best interest of any project manager to steer their project away from the Black Team
So shipping quality was still important.
I'm largely in agreement. This line from the start of the article stood out:
Customers do not pay for defective products.
Now, you really don't want to be the manager who has customers refusing to pay due to bugs. If the Black Team can spot any problems well in advance of the deadline, all the better.
However, if customers are happy to pay for stuff that doesn't work (eg, where the people who make buying decisions don't talk to the people who will be made to use the software - quite common is my impression) then sure, stay a hundred miles away from the Black Team.
So shipping quality was still important.
I'm largely in agreement. This line from the start of the article stood out:
Now, you really don't want to be the manager who has customers refusing to pay due to bugs. If the Black Team can spot any problems well in advance of the deadline, all the better.However, if customers are happy to pay for stuff that doesn't work (eg, where the people who make buying decisions don't talk to the people who will be made to use the software - quite common is my impression) then sure, stay a hundred miles away from the Black Team.