This is true, especially for things like app store ratings - people are much more likely to leave a rating if they really don't like something. Or if they really do like something for that matter.
Nowadays some apps encourage users more to leave a rating though. I was under the impression that Apple did not approve of those practices, although I might be confused with another rule that stated apps should not suggest 5-star ratings.
The Play Store, iirc, and probably Steam too, have a smart algorithm that display the 'most helpful' reviews at the top, so that as a potential customer you can determine the pros and cons of the app according to other users. Ratings are often very polarized - like up / downvotes.
Nowadays some apps encourage users more to leave a rating though. I was under the impression that Apple did not approve of those practices, although I might be confused with another rule that stated apps should not suggest 5-star ratings.
The Play Store, iirc, and probably Steam too, have a smart algorithm that display the 'most helpful' reviews at the top, so that as a potential customer you can determine the pros and cons of the app according to other users. Ratings are often very polarized - like up / downvotes.