In my opinion, the software bug wasn't to blame but bad user interface design. When the error occurred that caused patients to get a direct blast of 10x rad more than what were supposed to get, the error was caught and displayed. But because there were so many erroneous errors, users were used to bypassing them. I go into much more detail in the book but I thought I'd chime in here. What do you all think?
I actually cover this story in my book Tragic Design
(http://shop.oreilly.com/product/0636920038887.do)
In my opinion, the software bug wasn't to blame but bad user interface design. When the error occurred that caused patients to get a direct blast of 10x rad more than what were supposed to get, the error was caught and displayed. But because there were so many erroneous errors, users were used to bypassing them. I go into much more detail in the book but I thought I'd chime in here. What do you all think?