Hi! My team works on analytics at Medallia. Our company's mission is to connect businesses with their customers. My team specifically works on sentiment analysis, topic classification, outlier detection, etc to derive insights from feedback including comments from hotel review sites, transcribed tech support calls, suggestion boxes left at your favorite restaurant, etc.
We've built an 85%+ accurate sentiment classifier which works in six languages, open sourced a Java port of Word2Vec (https://github.com/medallia/Word2VecJava), optimized a language detector for comment data, and are currently working on a semi-supervised topic clustering algorithm. In addition to the research component, our team also handles scalability and real-time distributed processing, processing millions of comments per hour.
If you are passionate about applied machine learning and want to impact the way businesses interact with people, please reach out to me at wko@medallia.com :)
If this sounds way too ML-oriented but you're still curious, fear not! We're also doing some pretty neat stuff with:
Hi! My team works on analytics at Medallia. Our company's mission is to connect businesses with their customers. My team specifically works on sentiment analysis, topic classification, outlier detection, etc to derive insights from feedback including comments from hotel review sites, transcribed tech support calls, suggestion boxes left at your favorite restaurant, etc.
We've built an 85%+ accurate sentiment classifier which works in six languages, open sourced a Java port of Word2Vec (https://github.com/medallia/Word2VecJava), optimized a language detector for comment data, and are currently working on a semi-supervised topic clustering algorithm. In addition to the research component, our team also handles scalability and real-time distributed processing, processing millions of comments per hour.
If you are passionate about applied machine learning and want to impact the way businesses interact with people, please reach out to me at wko@medallia.com :)
If this sounds way too ML-oriented but you're still curious, fear not! We're also doing some pretty neat stuff with:
Docker - https://github.com/medallia/docker/blob/master/README.md Swagger - https://github.com/medallia/swagger-codegen/blob/master/READ... and other stuff - https://github.com/medallia