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This was a great rant and I wish I could have access to all those "learnings". Are there any books or blog posts with that knowledge already? The best resource I know are Martin Fowler's posts on the subject...



I'm not aware of anything really in-depth.

There is one paper I like about operational issues in general: https://www.usenix.org/legacy/event/lisa07/tech/full_papers/... . It lists a lot of criteria that must be met for a system to be highly automated.


That material is great, thanks! The style reminds me of c2 wiki.




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