It's a commercial business, they are afraid of loosing sales.
The statement made is pretty much a text book declaration of damage control. Personally I'm not buying their claims, but only they can proof it happened and they never will as the market will loose complete faith in buying from them.
The statement made is pretty much a text book declaration of damage control. Personally I'm not buying their claims, but only they can proof it happened and they never will as the market will loose complete faith in buying from them.