What if Google took the "enable" approach, instead of the "content owner" approach:
+ Enable existing expert communities (and developing ones) to add voice and video consultation via libraries and APIs that leverage WebRTC</p>
+ Enable choice of Google ID or other IDs
+ Enable choice of Google Payments or other
+ Enable record and streaming options via YouTube
I know the above doesn't have the same short-term business model upside as Google Helpouts did, but, then again, would Helpouts still be around today if it took the enable path?
+ Enable existing expert communities (and developing ones) to add voice and video consultation via libraries and APIs that leverage WebRTC</p>
+ Enable choice of Google ID or other IDs
+ Enable choice of Google Payments or other
+ Enable record and streaming options via YouTube
I know the above doesn't have the same short-term business model upside as Google Helpouts did, but, then again, would Helpouts still be around today if it took the enable path?