I've never had any trouble returning anything to Amazon in the US.
They refunded my money on an accidentally purchased Amazon instant video with no trouble as well.
And they've waive charges at AWS too when warranted to keep customers happy. Keep lowering the prices and upgrading the hardware without being asked too.
Amazon is not the cheapest. Amazon is trusted and easy to deal with. And you can't find a comparable service for the same price.
They refunded my money on an accidentally purchased Amazon instant video with no trouble as well.
And they've waive charges at AWS too when warranted to keep customers happy. Keep lowering the prices and upgrading the hardware without being asked too.
Amazon is not the cheapest. Amazon is trusted and easy to deal with. And you can't find a comparable service for the same price.