Yes, I've tried other online retailers in the past (including returns IIRC), and I'm sure I will in the future too.
It's not about just following the letter of the law, it's about the small details that add up to a better experience, that's what I was trying to get across.
It's not about just following the letter of the law, it's about the small details that add up to a better experience, that's what I was trying to get across.