I'm curious: does the app tell you that their surge pricing is in effect before you request a ride? A little googling found this: [1]
"Using the latest version of the Uber app for iPhone you can estimate your fare before requesting a pickup. Just tap the 'Fare Estimate' option after you've set your pickup location and enter your destination address.
"After entering your destination address, you will be given a fare estimate. Note that fares may vary due to traffic, weather, and other factors. Estimate does not include discounts or promotions."
The terms "latest version" and "traffic, weather, and other factors" are worrying. Also the fact that you specifically have to request it seems off-putting.
"Using the latest version of the Uber app for iPhone you can estimate your fare before requesting a pickup. Just tap the 'Fare Estimate' option after you've set your pickup location and enter your destination address.
"After entering your destination address, you will be given a fare estimate. Note that fares may vary due to traffic, weather, and other factors. Estimate does not include discounts or promotions."
The terms "latest version" and "traffic, weather, and other factors" are worrying. Also the fact that you specifically have to request it seems off-putting.
[1] https://support.uber.com/hc/en-us/articles/201830936-How-do-...