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Who do you really think gets more done: The people who show up to whine and criticize, or the people who hold back the whining to silently go and make their own improved solution instead?

Consider that people who wine, seem to outnumber the people who do by at least 1000 to 1, and you'll have my answer for who I believe to be contributing more to getting things done.




There is no contest: it is the environment where frequent, uncensored criticism is tolerated or even encouraged. That guy who is silently working on their own solution? Without listening to feedback from his peers (or, more likely, his betters) his work is probably junk that nobody wants or worse - something that will cause more problems than it solves.

Before I worked in software I noticed companies would have two cultures. A "shop" culture where workers can wear casual clothes, swear, kick stuff, and at the end of the day, get things working, and the "front office" that focused on sales. You never knew if a client was on the phone or in the office so workers dressed well and any negative speech was strictly forbidden.

Because programmers work at a desk, they are shoehorned into front office culture. This has probably done more harm to the productivity of software projects than any other factor. Just this year I watched a small software project (one that a small team of competent developers, QA, and a BA could have completed in several weeks) waste millions of dollars (some say hundreds of millions - the real figure (in the true spirit of front office culture) would be "rude" to tell) before being cancelled. I saw this train wreck coming a mile away and documented the issues and forwarded them to my supervisor but it made no difference. In defense of the company I work for, at least they didn't fire me. It is pure front office culture to blame the whistle blowers for failure.

And don't even start with "Oh, you just need to say it in the nicest, politest manner!" There is no way to tell somebody they are wrong and have to change in a "nice" way. Your organization either can focus on the quality of the end product and encourage criticism or focus on appearance and censor it. But if you choose the latter, unless your project is a con, it is doomed from the start.


"There is no way to tell somebody they are wrong and have to change in a "nice" way. Your organization either can focus on the quality of the end product and encourage criticism or focus on appearance and censor it."

I agree with some of your post, but this part here is a false dichotomy. All over the world people doing complex work are able to disagree constructively without being raving douchebags about it.

There is a ton of collateral damage that comes from employing some sanctimonious jerk who cannot be bothered to consider the humanity of his/her colleagues. Most companies I've worked for get that.


To be clear, the system I'm suggesting is about show, not tell. It requires no emotions:

1. First person drafts a solution. 2. Another person doesn't like it so he drafts an alternative solution. 3. The other developers then look at the two solutions and further build upon the solution that they like better. 4. Repeat. Kind of like a proof of work chain system, now that I think about it.

I don't see how adding in emotions, whether whining or praising, are an improve upon this system at all, but thanks for your explanation.


This ignores the (rational, if naive) cost-benefit of a complaint about someone else's work: if they accept your complaint as valid, then you get what you want for 0 cost. Additionally, since they agreed it was a valid criticism, in the creator's view the product was improved, overall. This is globally a very efficient scheme, because there is often a significant barrier to "showing" an alternative solution, particularly if the solution is the culmination of a lifetime of study.

When criticism is ignorant, purely selfish, or otherwise not constructive, it becomes a problem. And I don't think FOSS leaders should have any problem expressing this sort of judgement without anger or ill-will.


"Complaints have 0 global cost."

That theory seems to be the essence of this entire debate.


So... you are saying that if a whiner contributes at least 1/1000th as much as a normal person, the whiner is better for humanity?

I'm not sure I follow...




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