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I have experienced exactly this in SF. It may just be that I am overly friendly with strangers, but I opt for Lyft every time the prices are close (I'll take 1.5x Lyft over 1.25x UberX every time). The drivers are nicer and just generally more considerate. I've had drivers show me cool music and tell me great stories.

Then again I have friends who hate Lyft for the same reasons. They want to sit quietly in a black car and just get there. To each his/her own.




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