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This seems to objectively match my customer experience as well, though my subjective experience is different.

I wish Uber didn't feel like such a scummy bunch of people, because I'm not a particularly friendly/talkative/social person. I like that when I got into an Uber it seemed expected to not really interact with my driver. It's not that I'm "above them" or anything, though I certainly can see how their chauffeur atmosphere would appeal to those who appreciate that, it's just that they're a stranger, and I find that intimidating.

I'll probably keep using Lyft though, because all else being equal I'd rather be uncomfortable with my ride than uncomfortable with my decisions as a consumer.




They have to pretend that you're car-pooling, rather than just hiring a taxi. I don't like lying to people, so I prefer to tell them that I'm paying them to drive me from A to B.


seriously, when you get in, politely and friendly-ly tell your driver that you prefer a quiet ride, and thank them when you get out. They'll understand.




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