Didn't mean programming either. I wanted to add my sense of the absurd burden put onto normal users with computers. These are systems full of cruft (historical, economical) that is impossible to understand really. Always moving for so-called "progress" and fed through authority (which user would ever question the way MS Office or MS Windows works ? they don't know anything else). So most of them will lose any sense of logic when dealing with these machines/OS and I can't blame them.
