Like I said, though, that is directed at troll targets, not bystanders. Further, "just ignore it" is an incorrect summary of what Joe suggested, which was "ignore it but support the victim". I don't know that this is the correct approach, but I know it's not what the article spoke to.
I didn't read it as being directed only as targets.
There's been a general push, among communities suffering harassment, against the notion that vocally calling out malicious actors is 'feeding the trolls' in the traditional exacerbating sense. i.e. standing aside allows further victimization.
It may deserve to be directed more broadly; reading the article, it was not my impression that it was being so directed - and skimming again seems to support my initial reading ("ignore" is mentioned thrice, and every time in the context of talking to someone who was a target of trolls).
I would note that this discussion lends significant strength to my initial complaint here - which is that a bare RTFA is poor form and one should point to why and how the source disagrees with the comment. People are quite capable of reading the same material and coming away with different things (without anyone being an idiot).
