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My first time setting up a server with SSL was last week after buying a PositiveSSL certificate from Namecheap.

This issue bit me hard. I was extremely frustrated for a few hours when my browser said the site was fine but OpenSSL spat out a generic failure message when trying to get a page in ruby.

Discovering that the browser caches certificates made me realize that it wasn't an OpenSSL or ruby environment issue and lead me down the path to discovering that my server setup was wrong; I needed to explicitly provide intermediate certificates. Prior to that, I figured it happened automatically (as it seemed to with my browser).

I wish I'd seen this writeup before. It would have saved me a bunch of time. In retrospect, Commodo's instructions lacked important information. Your page, on the other hand, actually explains what I needed to do.

EDIT: I should mention that support was quick at getting back to me for an unrelated question about their website. Their lacking instructions notwithstanding, I'd still wholeheartedly recommend PositiveSSL.




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