These EHR systems - programs for managing patient information - are some of the absolute worst in terms of frustrating usability and difficulty. Think of how bad the very worst HR applications you've had to use and then go 10x worse than that.
My mother works as an ER nurse and she has to type the same duplicated information into multiple spots. Any single mistake in entry can result in loss of all information or in some cases can't be corrected.
Very often the system forced upon the nursing staff are worse and different than the systems used by doctors. That sounds moronic, but doctors have a bit more influence and can push back hard against horrible mandates from IT departments, while the nursing staff have no such advocates.
Naturally an IT department that has spent 10-20 million dollars on a contract for such and awful computer system isn't going to willingly admit that the system is awful, reduces patient care, and slows down how many patients the nursing staff can see to.
My mother works as an ER nurse and she has to type the same duplicated information into multiple spots. Any single mistake in entry can result in loss of all information or in some cases can't be corrected.
Very often the system forced upon the nursing staff are worse and different than the systems used by doctors. That sounds moronic, but doctors have a bit more influence and can push back hard against horrible mandates from IT departments, while the nursing staff have no such advocates.
Naturally an IT department that has spent 10-20 million dollars on a contract for such and awful computer system isn't going to willingly admit that the system is awful, reduces patient care, and slows down how many patients the nursing staff can see to.