Nope nope nope. I can't for the life of me figure out how to cancel my damn account with them. They correspond only in French and my wife (who happens to be French) cannot figure out how to cancel either. They keep dinging me with a stupid €1 fee every month and I can't make it stop!
Your FAQ took 2 minutes to load the front page, I don't see anything about canceling accounts on it, and the forums are full of other people with exactly my problem. Can't you just make it easy to cancel an account, what the hell is your problem?