Comcast/Xfinity is the most dishonest company that i've ever been a customer with.
We signed up during a promotional deal and when the deal ended I got a bill for 2x+ what i normally pay. I called customer service and they explained that the roll-over from the promotional service into the new service was billed at the start of the month and the last bill from the promotion was at the end of the month. The net effect was a double billing.
When we called comcast to disconnect we got the same run around as to why we are disconnecting. It wasn't nearly as bad as this call however.
Honestly, the worst company ever. I will never do business with them again.
We signed up during a promotional deal and when the deal ended I got a bill for 2x+ what i normally pay. I called customer service and they explained that the roll-over from the promotional service into the new service was billed at the start of the month and the last bill from the promotion was at the end of the month. The net effect was a double billing.
When we called comcast to disconnect we got the same run around as to why we are disconnecting. It wasn't nearly as bad as this call however.
Honestly, the worst company ever. I will never do business with them again.