This has the same problems that I have with Prime Video:
1) The interface is rather horrid when compared to services in the same category, like Netflix. Others have already expounded on this though, so I won't waste the bytes.
2) I hate, hate, HATE being told I have access to all these movies/songs, only to find that the content I searched for isn't available to stream unless I pay extra money on top of the service I already have. Logically I say that it's better to have extra options- but I've never gotten as mad at Netflix for not having what I want to watch as I've gotten at Amazon for having what I want to watch, but needing to pay extra.
Interesting, I've have had the exact opposite experience for #2. If there's a movie, or TV show that I want to watch I'd rather pay $5 to watch it than just be told it's not available. This has had such a strong effect on me that if there's something in particular I want to watch I go to Amazon before Netflix simply because I know I will more likely have an option to watch what I want (even if it costs money). Personally I feel like Netflix has back themselves into a corner by only having one all-inclusive price level.
That said the part about Amazon that infuriates me is when they have the movies available but not for rent and only offer the pay $15 to own option. Also the Netflix discovery/browse is experience is light years better than Amazon's.
1) The interface is rather horrid when compared to services in the same category, like Netflix. Others have already expounded on this though, so I won't waste the bytes.
2) I hate, hate, HATE being told I have access to all these movies/songs, only to find that the content I searched for isn't available to stream unless I pay extra money on top of the service I already have. Logically I say that it's better to have extra options- but I've never gotten as mad at Netflix for not having what I want to watch as I've gotten at Amazon for having what I want to watch, but needing to pay extra.