Well, the Soyuz does depend on retro-rockets to cushion the final impact. If those don't fire, it's not going to be a soft landing. If I recall correctly, that did happen on one of the Soyuz landings, resulting in some broken teeth from the impact.
man, you weren't kidding. to the untrained eye, that doesn't look like a successful landing. I wonder if airbags, similar to the mars rovers, would do well to cushion the landing.
In reading up a bit on NASA's Orion capsule, a parachute landing on ground with air bags to cushion the impact was apparently a serious option for a while, before they decided to go for a water landing instead.