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Yeah true, I guess it is more that I have no interest in having a conversation about clothing, whereas talking about a hobby to someone who actually has an interest in it is very different.

I also feel awkward where anyone is coming across as fake in their customer service interactions, I feel much more comfortable if they just don't do any routine. I would note though that there are places where people have a script but still implement it in a way that shows they genuinely care, which is nice.




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