I liked Moskos "Cop In The Hood", as a quick easy read; a lot of the rest of what I've read are cop blog posts or policy papers.
Two good example of problematic management techniques:
* All-car patrols, where police officers are either locked into their squad cars or, if out of the car and not eating lunch, in some kind of scuffle, so that their only contact with the locals is bad.
* Triage coverage, where units from all around the city are swung to hotspot areas in the city (in Chicago, for instance, alternately the west side or the south side), so nobody puts down roots with the community.
There are others.
A theme to all the recommendations I've heard is that they cost money. It costs money to allocate patrols so that officers can take the time to be on foot and retain the same neighborhood coverage they had before. It costs a lot of money to allocate enough officers to simultaneously and permanently cover the hotspot neighborhoods.
