You're kidding, right? Obviously the correct response when you see someone get hurt (btw, the author of the article did not know either of the people who got hurt in the bicycle accident; he asked them what their names were) is to assist them and call 911 if necessary. Nobody is saying otherwise--unless you count the author of the article himself, who at the end says that calling 911 is often a bad idea (which I don't agree with).