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Define "normal." If you let your rate increase after your promotional period ends, then yes, but it only takes one phone call to retention to get that back down.



Right, but I don't think the average person does that. I haven't paid their "normal" or listed rate, but I imagine the typical family just pays.


I don't have any particular insight into it, so I don't know. I imagine TWC does, though, but I don't know how keen they would be in sharing that.




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